We performed a comparison between MuleSoft Composer and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues."
"The advantage of using MuleSoft as part as the Salesforce ecosystem is that anything new they build is guaranteed to work with the new features that are coming from the other side."
"The product is easy to use. You don't need programming skills to use it."
"The prebuilt connectors have saved our customers a lot of time and money."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Webhooks are the most valuable feature of Zapier."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"The product's initial setup phase was very easy."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"MuleSoft Composer needs to improve its interface and scalability."
"One additional feature they could add might be something like regional prices. Since we're based in Brazil, we pay in dollars but earn in Brazilian Real."
"The technical support team's response time must be improved."
"This solution could be improved by offering more integrations with other platforms."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"The pricing of the solution is quite expensive."
"My biggest concern with Zapier would be their pricing strategy."
"The solution does not work properly when we apply filters and we get errors."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
MuleSoft Composer is ranked 13th in Cloud Data Integration with 4 reviews while Zapier is ranked 10th in Cloud Data Integration with 41 reviews. MuleSoft Composer is rated 8.0, while Zapier is rated 8.6. The top reviewer of MuleSoft Composer writes "Handles a wide variety of data sources and efficiently organizes and manages integration processes". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". MuleSoft Composer is most compared with Mule Anypoint Platform, Workato, Celigo Integration Platform, Microsoft Azure Logic Apps and Jitterbit Harmony , whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and Coupler.io. See our MuleSoft Composer vs. Zapier report.
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