We performed a comparison between N-able EDR and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Detection and Response (EDR)."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The price is low and quite competitive with others."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The most valuable features are the rollback feature, it's important for us. The AI models and are good."
"In incidents, SentinelOne's remediation is excellent; we can immediately see if the threat type is dynamic or static."
"Having the capability to gain insights across our network, observe all our machines, and have a centralized view of what's protected and where things are is incredibly advantageous."
"Sentinel One has improved our organization by protecting the environment we are working in."
"The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable."
"Another valuable feature is that if a machine is infected, one that may infect other computers within the network, we have the capability of segregating that machine in the network so that it remains connected to the internet but is cut off from the other machines in the network. That helps prevent spreading of the infection. That's a very unique feature, one I have not seen in the last 10 to 15 years from any other antivirus program. That's amazing."
"Device control and network control are valuable."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"Malware detection is valuable."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The dashboard isn't easy to access and manage."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"ZTNA can improve latency."
"I haven't seen the use of AI in the solution."
"The solution should address emerging threats like SQL injection."
"The support needs improvement."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"The agent update is not the most intuitive process, but I understand why they do it. We have a pretty vertical 64-bit environment for Windows. That is pretty much all we have, but we get alerts for things like the new Linux endpoint or things that do not apply to us. That is probably the only thing that I do not like. There may be some way to turn that off so that I do not get endpoint update alerts from platforms that are not applicable to our system, enterprise, or network."
"The application management needs improvements, but I understand that they are working on it. We talked to them a few months ago, and it is something they are trying to get up to speed and fix. This way, we will be able to disable critical apps or vulnerable apps through SentinelOne. We will be able to patch applications or disable applications through the Application Management tab."
"The process of uninstalling and reinstalling older agent updates needs improvement."
"An area for improvement in SentinelOne is the search feature. You can't go beyond twenty thousand events, which ruins the task because it isn't enough when you're doing your investigation."
"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."
"I would like SentinelOne to add a threat-hunting report and more UEBA features. They could add more SIEM functionality. It would be nice to have the ability to easily drag all the logs from the agents, so there's no need for multiple agents installed on the endpoint."
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N-able EDR is ranked 56th in Endpoint Detection and Response (EDR) while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. N-able EDR is rated 0.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of N-able EDR writes "Stable, effective rollback feature, and useful AI models". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". N-able EDR is most compared with CrowdStrike Falcon, Check Point Harmony Endpoint, Elastic Security, Cisco Secure Endpoint and ESET Inspect, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh.
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