We performed a comparison between pfSense and Untangle NG Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received high marks from reviewers, but Untangle NG Firewall ultimately won out in this comparison. It is easy to set up, user-friendly and secure. In addition it has excellent customer support and is fairly priced.
"The next-generation firewall is great."
"The initial setup is straightforward."
"We use the filtering feature the most. It has filtering and inbuilt securities. We can create customized rules to define which users can access a particular type of site. We can create policies inside the firewall."
"We've found the solution to be pretty stable."
"It's very easy to configure."
"The most valuable feature of Fortinet FortiGate is the simple configuration."
"Fortinet FortiGate is easy to use."
"The most valuable feature is the web filter."
"It's a good solution for end-users. It's pretty easy to work with."
"The initial setup is straightforward."
"It is very easy to use. The interface is quite understandable. There is a good community, and I can take over at any time I want. If there is anything wrong with it, I could just reinstall the whole thing and start all over again, and I'll be up again in less than a few minutes"
"Stability has been excellent. We have experienced no issues; it never fails."
"The solution is very easy to use and has a very nice GUI."
"Is good at blocking IP addresses."
"I mostly like all of it. Whatever we use is valuable."
"The initial setup is easy."
"It is very easy to deploy and monitor. "
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The initial setup is very easy."
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"Easy to set up and easy to integrate."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"The product is easy to implement."
"They sometimes hide some features and if you want to enable them, you have to go in the CLI, enable the feature and configure it through the CLI. Customers, typically, like everything to be done by the GUI."
"I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet."
"The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall."
"They need to improve their technical support."
"Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."
"In the next release, maybe the documentation on how to use this solution could be improved."
"They've become quite expensive."
"WAN load-balancing could be a lot better at detecting when a link is poor or inconsistent, and not just flat out dead."
"Adjustment in the interfaces: I had to adjust those interfaces manually and of course that is a great feature that you can restore it but it is immediately also one point for improvement. If you don't have to adjust, if it's just stamped and it works, that's great."
"The solution’s interface must be improved."
"I've never tried it in large environments. All my clients are small businesses with a handful of employees, so I am not sure how it works in large environments. I keep up with recent versions, and there's nothing I'm waiting for, and nothing breaks when I get a new version."
"The product must provide integration with other solutions."
"One concern I have with Netgate pfSense is related to packet filtering. Specifically, issues can arise with certain functionalities like GP, and, at times, there may be bugs."
"ClamAV AntiVirus can cause some crashes. That service should be improved."
"Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."
"They could improve their commercial stance and be more agile when it comes to the commercial pricing of enterprise deals."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"They don't have any feature that allows you to drop the session."
"The pricing should be reduced because it is expensive."
"The hardware can be improved."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews. Netgate pfSense is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Netgate pfSense is most compared with OPNsense, Sophos XG, KerioControl, Sophos UTM and Palo Alto Networks NG Firewalls, whereas Untangle NG Firewall is most compared with OPNsense, Sophos XG, Sophos UTM, SonicWall TZ and Cisco Secure Firewall. See our Netgate pfSense vs. Untangle NG Firewall report.
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