We performed a comparison between OneLogin by One Identity and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"User-friendly solution."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Omada offers a technical solution that addresses both our needs."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The solution allows the user to search logs based on a specific time."
"Documentation."
"Ease of integration with AD."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"It's super useful to have a single pane of glass when it comes to access management."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"It is a scalable product."
"Provisioning in multiple environments."
"It is simple and easy to implement."
"The most valuable feature for our customers and for us is the identity data warehouse."
"Access certification and provisioning are two of the solutions most valuable features."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The web GUI can be improved."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"Omada's reporting functionality is limited and could benefit from greater customization."
"I would like to search on date fields, which is not possible now."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"More off-hour support."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"The connector for EPIC, ServiceNow, and Duo."
"They should lower the price and technical support should be better."
"Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented."
"There's a lot of customization required to improve the user experience."
"It tends to be more expensive, but at the end of the day, it works."
"The advanced provisioning features require more improvement."
"The report functionality and dashboard of the access manager could be improved."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. OneLogin by One Identity is rated 8.6, while SailPoint IdentityIQ is rated 8.2. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance. See our OneLogin by One Identity vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors, best Identity Management (IM) vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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