We performed a comparison between OpenText Data Protector and Symantec Data Loss Prevention based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"It's supports Unix, Linux, all of the OS's. It's very stable software."
"The stability of the product seems to be quite good."
"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."
"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."
"It works excellently only with Oracle."
"The initial setup is very easy."
"I have found the most valuable feature to be partial enlisting."
"It has good options for policy findings. You can do granular policy enhancements with multiple options. And the SMB blocking is a very good feature."
"The most valuable feature of Symantec Data Loss Prevention is the ease of modification."
"What we like about Symantec Data Loss Prevention is that it's a very good product. We never faced any problems with its performance. It has very good performance. There was this RAM issue, but it was an internal issue which we've sorted out. Apart from the RAM issue, there are no other issues with Symantec Data Loss Prevention."
"What I like about Symantec Data Loss Prevention is the technical support it provides. It's good."
"The incident response options and reporting features are particularly strong, with the inclusion of Incident Classification Assessment (ICA) for integrated reporting."
"The initial setup is easy."
"They have a feature on the management side called the document indexer. Let's say you have a unique document with many near identical versions, which have one or several values that change, while the rest of the content stays the same. You can collect 50 of those documents and put them into this feature of the Symantec DLP system. It will compress them and create a profile specifically for that document."
"The technical support was very slow."
"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."
"It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange. It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution."
"Faster VEAgent Restores"
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"It would be ideal if they could improve their level of support."
"We face challenges with its stability."
"VMware backup integration and cloud recovery is lacking."
"Symantec Data Loss Prevention's setup needs to be easier and support needs to be improved."
"I would like to see changes to the analytics."
"We want a more proactive reporting structure."
"That fine tuning has to be done for the customer as well as the vendor. So if I take Symantec DLP, we have to have some final fine tuning but we may need some time developing this depending on the customer. This is an area where something can be done to improve the product."
"Symantec could be better with infrastructure."
"The product's pricing and support services need improvement."
"The upgrade process is convoluted. The server and database software must run in line with third-party providers like the Oracle database. If an Oracle database reaches the end of its life, then servers must be decommissioned, and you need to bring new servers online. When the maintenance packages are deployed to the management server, they don't get pushed to the detection servers. Each detection server must be manually installed rather than automatically made from a single server. If it's a large enterprise, you need to manually install it or use a GPO or some other technology, which I never use."
"Where things could be improved is that product engineering takes time to respond when we make a request. They get on a call for troubleshooting, but fixing the issue takes time."
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OpenText Data Protector is ranked 24th in Backup and Recovery with 100 reviews while Symantec Data Loss Prevention is ranked 3rd in Data Loss Prevention (DLP) with 53 reviews. OpenText Data Protector is rated 7.6, while Symantec Data Loss Prevention is rated 8.0. The top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". On the other hand, the top reviewer of Symantec Data Loss Prevention writes "Consitent, accurate, and simple". OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Forcepoint Data Loss Prevention, whereas Symantec Data Loss Prevention is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Digital Guardian, Zscaler DLP and McAfee ePolicy Orchestrator. See our OpenText Data Protector vs. Symantec Data Loss Prevention report.
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