We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is that it is a cloud-based solution."
"The product is easy to use and deploy."
"The solution is pretty straightforward to setup and use."
"The environment is super fast so you get all the underlying machines behind the data. It's a good processing machine, especially in the Generation Two Cloud."
"Our recommendations are good, and we also have a bidding platform that is helpful for managed service providers. This platform can save customers up to 2-3 weeks in billing time, from 25 days to 3-4 days. We have two products: a basic product and a cloud optimization product. Both products help customers improve the performance and cost-efficiency of their cloud environments."
"I find the Single Sign-On, SSO, feature to be valuable."
"The initial setup of Oracle Cloud is simple...It is a scalable solution."
"Apart from the licensing, there's support from Oracle Cloud Platform which improved our day to day operations. Time is reduced. Based on this service, we are able to scale up dependent applications as quickly as we can."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"Salesforce is the best one out there."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."
"There's a need for further customization to unlock the platform's full potential."
"I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."
"Database instances and computer storage are areas with shortcomings in the product that need improvement."
"Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."
"The scalability requires some improvement. This is one of the most important things they need to get better at."
"They could add more features."
"Since our Oracle products are on premise we cannot get the premier Oracle products."
"An improved UX may be helpful in the solution's next release."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"The reporting functionality is not very intuitive."
"The back end really isn't user-friendly at all."
"I think the search needs to be improved so as to allow for a broader keyword search."
"Its documentation and price should be better."
"The biggest challenge we had was the cost and the licensing."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform report.
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