We performed a comparison between Pandora FMS and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The network monitoring and configuration within this solution is very good."
"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."
"The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."
"The most valuable feature is that it is an all-in-one monitoring system."
"What I value most about Pandora FMS is the simplicity of working with it."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
"The solution has good dashboards and graphics."
"It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. There is a long list of different ones from Nagios. You can just use them, and within seconds, you get yourself a check that is monitoring whatever you need. It is really flexible. I guess that's why they call it Pandora Flexible Monitoring System (FMS). It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. Our network guy just recently asked about a particular protocol to monitor the bandwidth on the network, which is not a common protocol. When I looked it up, and I found that they cover it. It is very mature for a not-so-known product."
"ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"It's a single system of record and it captures the relationships."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"In the past, I found troubleshooting difficult in ServiceNow Discovery because I didn't have much exposure to the platform during that time, but then I explored some troubleshooting features, and I found that it wasn't that tough, so this is one of the qualities I like about ServiceNow Discovery. I also like that log reading in ServiceNow Discovery is much better than other tools. Another valuable feature of the tool is that you don't need to install many tools to deploy ITSM. You only need to subscribe to the modules to deploy the proper ITSM in your organization."
"The initial setup is pretty easy."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"They have a very good network in the infrastructure of Discovery."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these."
"Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."
"We would like the real-time monitoring of an interface to be improved within this solution."
"This solution requires proper training to get 100% out of it."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"It would be helpful to include the generation of reports for times that the network was out of service."
"Without improvement in the patters, applications can't be discovered"
"They can expand on the plugins for some of the other tools."
"It's an expensive platform."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"ServiceNow Discovery could improve the interface. The navigation bar could improve. It would be helpful to have a landing page to go to find all the elements in one place."
"The solution should improve the classes of discovery assets to disregard more junk data."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
Pandora FMS is ranked 12th in Server Monitoring with 22 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. Pandora FMS is rated 9.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Pandora FMS is most compared with Zabbix, Wazuh, PRTG Network Monitor, Nagios XI and Centreon, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, ScienceLogic and AWS Cloud Map. See our Pandora FMS vs. ServiceNow Discovery report.
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