We performed a comparison between Microsoft Configuration Manager and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"The product is very stable compared to older versions."
"The most valuable features are application deployment and task-sequenced imaging."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
"It has the ability to perform mass distribution."
"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."
"The solution is highly scalable."
"ServiceNow Discovery works better than other products I've used."
"I am impressed with the tool's incident problem change management."
"The service management and operations management modules are valuable."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"The initial setup is pretty easy."
"It has given us an understanding of each layer from a server application."
"It is a stable solution...The initial setup of the product is straightforward."
"This solution provides excellent insights."
"We'd like the solution to make it easier to manage remote users."
"As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way."
"Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run."
"The App to upgrades to the server needs to be improved."
"The availability of technical support could improve."
"The TSM component could be improved."
"Microsoft should extend support for additional platforms."
"The solution can be improved with the addition of a mobile device manager."
"The manual pattern-matching process is not only time-consuming but also presents challenges during system upgrades, demanding revisits to ensure compatibility."
"ServiceNow is very costly."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
"ServiceNow Discovery should improve its cloud capabilities."
"Technical support has not been helpful when we have come across problems."
"It is one of the most costly applications in terms of subscription costs."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"I find it valuable to enhance IP address management. I've been in this field since around 2011, and my experience since then has revolved around automation, deployment, distribution, and comprehensive inventory management, all crucial for deploying various components, including patches. When we talk about patch management or vulnerability management, it's more complex than just applying patches; sometimes, you need to undergo significant upgrades or phase out old components for new ones, and this can turn into a substantial project, explaining why vulnerabilities persist. Now, the role of ServiceNow Discovery and security operations, or at one point, looking at vulnerability management in ServiceNow Discovery, is crucial. It allows you to identify vulnerabilities on assets and, with the addition of discovery, service mapping, and event management, you gain a business context for these vulnerabilities. It's not merely about knowing they exist on a server; it's about understanding which services are responsible for critical business processes or transactions, like payroll. This knowledge changes the approach and execution of vulnerability remediation."
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Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 37 reviews. Microsoft Configuration Manager is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and BMC Client Management, whereas ServiceNow Discovery is most compared with Tanium, Lansweeper, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor. See our Microsoft Configuration Manager vs. ServiceNow Discovery report.
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