We performed a comparison between Qualys VMDR and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Qualys VM had a recent upgrade and the newer version is supporting the cloud."
"Detects new hosts along with vulnerabilities."
"The most valuable feature is automation."
"Technical support is fantastic."
"It's a good product. After the scan our internet works well. It scans our security posture."
"Intuitive and easy to use."
"The most valuable feature is that this solution is very lightweight."
"The initial setup was good. We didn't have any problems with it."
"One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."
"We can scale the solution."
"The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB."
"The most valuable feature of ServiceNow Discovery is its performance."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"The best thing about Discovery is maintaining all the CIs in one place. I can sort the data, export it to Excel for manipulation, and build reports like how many computers or servers we have and their capacity."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up."
"Qualys Container Security can improve the interface. It could be easier to navigate and be enriched."
"We are moving away from Qualys to Defender ATP because I find that Defender ATP is much better at prioritizing the vulnerabilities that I should be looking at."
"There needs to be better documentation."
"Qualys VM's scanner doesn't pick up every vulnerability, so we have to use multiple scanners to cover that gap."
"One of the biggest issues from the clients' perspective is that all Qualys computing is on the cloud."
"Qualys VM's machine learning and artificial intelligence features could be improved."
"Improve the API speed."
"The reporting in this solution can be improved."
"I find it valuable to enhance IP address management. I've been in this field since around 2011, and my experience since then has revolved around automation, deployment, distribution, and comprehensive inventory management, all crucial for deploying various components, including patches. When we talk about patch management or vulnerability management, it's more complex than just applying patches; sometimes, you need to undergo significant upgrades or phase out old components for new ones, and this can turn into a substantial project, explaining why vulnerabilities persist. Now, the role of ServiceNow Discovery and security operations, or at one point, looking at vulnerability management in ServiceNow Discovery, is crucial. It allows you to identify vulnerabilities on assets and, with the addition of discovery, service mapping, and event management, you gain a business context for these vulnerabilities. It's not merely about knowing they exist on a server; it's about understanding which services are responsible for critical business processes or transactions, like payroll. This knowledge changes the approach and execution of vulnerability remediation."
"ServiceNow is very costly."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"In future releases, I would like to see more AI-oriented enhancements in the solution. It would automate most of the things that we have to do manually write the scripts and go on the teleservice, what to do. So if we have something in place and if we can train the module, then AI would be a good thing."
"ServiceNow Discovery should improve its cloud capabilities."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while ServiceNow Discovery is ranked 7th in IT Asset Management with 37 reviews. Qualys VMDR is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and BMC Helix Discovery. See our Qualys VMDR vs. ServiceNow Discovery report.
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