We performed a comparison between Salesforce Commerce Cloud and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very flexible solution."
"The pipeline and lead management features are the most valuable."
"Ability to quickly add content and manage products along with associated web content easily."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"I have found the list creation and dashboard customization features valuable."
"The solution is quite stable."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"There is a good community of developers for the platform."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"The tool supports multiple currencies."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"The user interface can be customized."
"Hybris offers a platform designed for speed."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"Needs better access to code and customizability of the solution."
"We would like more interaction from Salesforce about new versions."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"There is always room for improvement with any solution."
"Salesforce's technical support is not as good as Elastic Path."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"In the next release, Commerce Cloud should add CRM dashboards."
"The performance of the solution has room for improvement. We sometimes experience some delays."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"A public cloud solution of this software would open great possibilities."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"The stack needs to be improved; they need to start using more new technologies."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"The learning curve is high."
"The support team should improve the response time."
Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Salesforce Commerce Cloud is rated 7.8, while SAP Commerce Cloud is rated 8.0. The top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Salesforce Commerce Cloud is most compared with Adobe Commerce, Oracle ATG, Shopify, HCL Digital Commerce and Sana Commerce, whereas SAP Commerce Cloud is most compared with Shopify, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our SAP Commerce Cloud vs. Salesforce Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.