We performed a comparison between ServiceNow Now Platform and Unqork based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"Learning materials, such as online courses, are readily available."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"It is a stable solution...It is a scalable solution."
"Scalability-wise, it is a very good solution."
"It is a stable solution...It is a scalable solution."
"It is a scalable and a stable platform."
"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."
"We would like to see AI used to automate some of the functionality in this solution."
"It's not quick or cheap."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"The UI is very bad and needs to be updated."
"The initial setup requires a lot of customization based on the individual company's processes."
"They should reduce the solution's cost and make it more affordable for buyers."
"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Unqork is ranked 24th in Rapid Application Development Software with 1 review. ServiceNow Now Platform is rated 8.6, while Unqork is rated 7.0. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Unqork writes "Great UI and out-of-the-box integrations, but needs expanded cloud platform support". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Bizagi, whereas Unqork is most compared with Pega BPM, Appian, Microsoft Power Apps and Salesforce Platform.
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