We performed a comparison between Sophos XG and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The response is very quick and they can visually resolve our problems in a short period."
"There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS."
"The most valuable feature of this solution is Quota."
"Good performance, stability, and virtual domain ability."
"FortiGate has a very strong unified threat management system."
"Fortinet FortiGate protects against internet-based threats, both internal and external. It is scalable, stable, easy to use, and easy to install."
"What I like the most is the configuration and that it's simple, and straightforward to maintain."
"It's a product that is in continuous improvement and is following what the customer is asking for. They are taking inputs and designing new releases specifically according to the client and their needs."
"Sophos XG has cybersecurity. It integrates with the antivirus software."
"The solution is stable. I've had very few problems with it."
"The VPN access for users is also a great thing, especially nowadays when working from home."
"A valuable feature involves the solution's manageability."
"The product's initial setup phase was straightforward."
"The solution's technical support is good."
"The user interface is very good. It's already quite simple and easy to use."
"The initial setup is straightforward."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"It is a stable solution."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"The solution is scalable."
"Most of the features that Zscaler has to offer, we will deploy."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
"The solution could be more evenly structured."
"The support structure needs to be improved because every time we contact them, there is a delay in the response."
"It needs more available central management."
"There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios."
"The improvement is related to logs. Instead of the CLI, we should be able to have more insights into the logs of the firewall in the GUI."
"Its price could be better."
"One area for improvement is the performance on the bandwidth demands for smaller devices, as well as better web filtering."
"The pricing can be high unless you choose a longer contract."
"When I call, I have to wait at least one to two hours to reach them."
"It would be helpful if the solution offered some tutorial videos to help new users learn the system quickly."
"The solution should have the ability to be up to date with the most recent threats."
"Over the last six months, we have noticed that the hardware is slow, especially the VPN connections."
"I would like to have more artificial intelligence in the web monitoring service that comes with it. It should alert us when particular events happen. It has already got some of that. I know that it is more of a service, and Sophos is already looking at it. It is called SIEM."
"The initial setup, specifically when activating the license, is a nightmare and is quite difficult."
"SD-WAN would benefit from further improvement, particularly in terms of incorporating optimization techniques that are not typically found in traditional firewalls. Nowadays, WAN optimization features are being integrated into many firewalls, and implementing similar capabilities in SD-WAN would enhance its performance and functionality."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Pricing is a challenge."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"Because it's on cloud, it doesn't allow application of extra settings."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Its technical support services could be better."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Sophos XG is rated 8.2, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, Palo Alto Networks NG Firewalls, OPNsense, Cisco Secure Firewall and Cisco Multicloud Defense. See our Sophos XG vs. Zscaler Cloud Firewall report.
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