We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well."
"The solution is stable."
"The pricing is excellent. It's much less expensive than Cisco."
"The management console is pretty simple, so anyone who understands networking can initially deploy the solution."
"Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
"Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so."
"It's very fast and easy to configure."
"The solution is scalable."
"DNS Security is a good feature because, in the real world with web threats, you can block all web threats and bad sites. DNS Security helps to prevent those threats. It's also very helpful with Zero-day attacks because DNS Security blocks all DNS requests before any antivirus would know that such requests contain a virus or a threat to your PC or your network."
"The initial setup process is quite easy."
"The first time I came across these firewalls, what surprised me the most was their web user interface. It is complete and gives you a lot of information. You can do 80% of the things related to your network and firewall through the web UI. In some of the other devices, the UI is not as complete. App-ID is also very valuable in customer networks. When you're seeing a lot of traffic in your network, you can see in your web UI which users have the applications that are consuming the most bandwidth. You have a broad context, which is very good."
"The interface is very nice. We generally like the UI the product offers."
"The most valuable features are web filtering and application filtering."
"The user experience is good and the configuration is very easy."
"It has a unique approach to packet processing. It has single-pass architecture. We can easily perform policy lookups, application decoding, and integration or merging. This can be all done with a single pass. It effectively reduces the amount of processing required to perform multiple actions. This is the main advantage of using Palo Alto."
"It's one of the best products I've worked with. It's typically a market leader on Gartner. It's a very respected brand."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"The initial setup is straightforward."
"The solution offers good sandboxing."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"The solution is scalable."
"Once you have Zscaler running you have access to configure it however you want."
"The scalability is okay. We have around 2200 people using this solution."
"The Web-filter in this solution is not very good."
"I would prefer to have more detailed logs within the FortiGate products themselves rather than relying on a separate tool."
"They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down."
"Currently, without the additional reporting module, we only have access to basic reporting."
"Its customer service could be better."
"The integration with third-party tools may be something that they should work on."
"The user interface could be improved to make it less confusing and easier to set up."
"We had a minor problem where there was a major system upgrade on the hardware platfrom and the Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved."
"In the future, I would like to see more OTP features."
"The tech support was once great, but now it is poor. The tech support has gone south. It is really difficult. I had a Priority 1 case last a week in their queue, and after multiple complaints, I finally got somebody to take the case. These are things that are unacceptable in the business world. They could train their employees better."
"It is a complete product, but the SSL inspection feature requires some improvements. We need to deploy certificates at each end point to completely work out the UTM solutions. If you enable SSL encryption, it is a tedious process. It takes a lot of time to deploy the certificates to all endpoints. Without SSL inspection, UTM features will not work properly. So, we are forced to enable this SSL inspection feature."
"The built-in machine learning features provide some automation, but I think there should be an option for manual review because nothing replaces the human eye."
"I believe it would be beneficial if the solution could integrate with Google Chrome, especially for students who use Chromebooks. However, as far as I know, the solution currently does not support Google Chrome."
"The solution could offer better pricing. We'd like it if it could be a bit more affordable for us."
"We have not taken Palo Alto's firewall management solution because it's too expensive and we don't feel it delivers significant value."
"It's too expensive."
"Certain criteria need to be met if you want to scale this solution."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Because it's on cloud, it doesn't allow application of extra settings."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"Its technical support services could be better."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 164 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Sophos XG. See our Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall report.
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