We performed a comparison between Untangle NG Firewall and WatchGuard Firebox based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use and performs very well."
"The solution is very easy to understand. It's not overly complex."
"It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware."
"The features that I have found most valuable are the SD-WAN and their IP4 policy."
"The SD-WAN is the most valuable feature."
"Whenever I need something, Fortinet improves and updates the software for me."
"It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box."
"The user interface (UI) is very, very good."
"Web filtering is very reliable."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The interface is very good."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"From my experience with their customer service team, I would say that they seem quite knowledgeable and fairly quick to respond."
"If you just plan to use WatchGuard Firebox in your office and not publicly, then it is okay to purchase it. With WatchGuard Firebox, you can manage your users and permissions while also taking care of the basic setup phase in your office."
"The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice."
"The features that I have found most valuable are the FireWall features. The management side of WatchGuard is quite easy because it supports two ways to manage it - by the web and the other one they call WatchGuard systems manager. I used to be familiar with WSM only, but they improved their GUI in the web browser and now it is much easier to do it within the web browser."
"The ports that I have assigned appear to be unattainable to outside 'mal-actors,' unless they have an address registered on the internet that this thing is expecting. That's a layer of security."
"If there is any conflict, the reporting feature will kick out all types of information, which is great."
"The reports are detailed."
"What I found most valuable in WatchGuard Firebox is that it's a functional platform that works, and each of its features works well. The solution also has good reporting and dashboard capabilities. I also find the overall performance of WatchGuard Firebox great."
"I would like to see improvements made to the dashboard and UI, as well as to the reporting."
"Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost."
"It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier."
"Its price could be better."
"Fortinet FortiGate can be integrated with different platforms. They have integrations in place, but I can't say they're 100%."
"The captive portal could be improved."
"I would like to see a more intuitive dashboard."
"The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it'd be great."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features."
"Web-filtering policies could be improved."
"The management console for partners is a bit tricky (buggy)."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"They don't have any feature that allows you to drop the session."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The only downside is that it is missing an API, that you can use to easily collect information from it."
"Some of the configuration options are somewhat confusing."
"They are working on cloud-based options. However, they do not have the options fully functional in their solution at this time."
"In terms of the reporting and management features — and this isn't necessarily a WatchGuard issue, this seems to be more of an industry-wide issue — you get reports, but a lot of times you don't know what you're looking at. You're so overwhelmed with the data. You're getting a lot of stuff that doesn't matter, so it takes time to parse through it, to actually get what you want to know."
"The UI is not as user-friendly as the model that I had used before, which was from Check Point. The design of the Firebox UI is restricted and needs an experienced network guy to understand the format and settings."
"There are a couple of things I wished that it would do, but I can't think of those off the top of my head."
"I don't think I can get a full-blown DNS client from it. I've been trying to have DNS services. It has forwarding, but I don't get the services of a full DNS client. My main difficulty with it is that I can't run a complete service. I need NTP. I need DNS. I need DHCP for my domain, but I only get forwarding. As far as I can tell, I don't get caching and the kinds of reporting and registration needed to host a DNS for a domain. I have to have a separate solution for that."
"The level of support from WatchGuard is not as good."
Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews. Untangle NG Firewall is rated 8.6, while WatchGuard Firebox is rated 8.4. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and Check Point NGFW, whereas WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX. See our Untangle NG Firewall vs. WatchGuard Firebox report.
See our list of best Firewalls vendors, best Unified Threat Management (UTM) vendors, and best Firewalls vendors.
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