We performed a comparison between VMware Carbon Black Endpoint and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is stable and scalable."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The most valuable asset is the time-lining capability for any breach activity."
"VMware Carbon Black Endpoint is a highly stable solution."
"I found the offline scanning to be particularly useful."
"It is a very complete platform."
"The solution is stable."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"The whole purpose of the product, like application control, is very good, and also if you need to update some policies, it works well and instantly."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"The analytics are important because if there is an abnormality then it provides that information to us."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"The most valuable feature is the correlation of logs from different devices."
"The tool provides automated responses."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"The interface is very good."
"The SIEM could be improved."
"The dashboard isn't easy to access and manage."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Detections could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"The support needs improvement."
"Making the portal mobile friendly would be helpful when I am out of office."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
"In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption."
"The local technical support is very poor, but the support from headquarters is very nice."
"The application control can be improved. It should also have an automatic update of the agents."
"The tech support communicates, but it's just not with movement."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"There is room for improvement in the support and service team."
"I would personally give the tech support a rating of seven out of ten."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"The ease of detecting where an issue is should be improved."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"The website must provide more information on the product."
"The solution is a bit confusing and there are unusual complications with setup."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"The administrative UI/UX could be significantly improved."
More WatchGuard Threat Detection and Response Pricing and Cost Advice →
VMware Carbon Black Endpoint is ranked 12th in Endpoint Detection and Response (EDR) with 62 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. VMware Carbon Black Endpoint is rated 8.0, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Darktrace, Trend Vision One, SentinelOne Singularity Complete and Microsoft Defender for Endpoint. See our VMware Carbon Black Endpoint vs. WatchGuard Threat Detection and Response report.
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