IT Engineer at a comms service provider with 201-500 employees
Real User
Responsive technical support, and reliable
Pros and Cons
  • "Technical support responds very quickly."
  • "The backup speed needs improvement."

What needs improvement?

The backup speed needs improvement.

In the next release, I would like to see more functionalities.

The interface could be improved.

For how long have I used the solution?

I have been working with Nakivo for six months.

I am working with version 10.

What do I think about the stability of the solution?

Nakivo is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution.

In our company, we have 10 people using this solution.

Buyer's Guide
NAKIVO Backup & Replication
May 2024
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How are customer service and support?

Technical support responds very quickly.

Which solution did I use previously and why did I switch?

Previously, we did not work with similar products.

How was the initial setup?

The initial setup was complex.

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

I don't use any special features. I just use the standard feature.

I would rate Nakivo an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Architect Servers and Storages at AM Integrator Group
Reseller
A user-friendly backup and recovery solution with a useful user interface
Pros and Cons
  • "The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure."
  • "It'll help if they offered some automation and more usability for partners."

What is most valuable?

The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure.

What needs improvement?

It'll help if they offered some automation and more usability for partners.

For how long have I used the solution?

I have been using Nakivo over the past year.

What do I think about the stability of the solution?

Nakivo is a stable product.

How are customer service and technical support?

I am satisfied with their partner support.

How was the initial setup?

The initial setup is simple. It doesn't take a long time to install and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

I think the price is competitive. However, for some projects, it can be a bit much for price-sensitive small businesses.

What other advice do I have?

On a scale from one to ten, I would give Nakivo a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
May 2024
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,649 professionals have used our research since 2012.
MSP
It's able to send offsite backups to Amazon AWS

What is our primary use case?

We use this product for host servers that need to back up offsite to Amazon AWS. We use it with Hyper-V servers.

How has it helped my organization?

Nakivo has helped us to send our backups offsite to Amazon AWS securely. Our customers really like that we can back up to Amazon.

What is most valuable?

To be able to send offsite backups to Amazon AWS. Amazon is very secure, and our customers are very satisfied with this product.

What needs improvement?

I like how it is, and I don't think it needs improvements. In your next release, you might want to include the different types of AWS backups that are included with Nakivo.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Very stable, we haven't needed to use the support team for this product.

What do I think about the scalability of the solution?

Great performance and quick backups.

How are customer service and technical support?

Customer service is very knowledgeable about their product.

Which solution did I use previously and why did I switch?

We used to use Veeam for the Hyper-V servers, but Veeam is much more expensive than Nakivo.

How was the initial setup?

Yes, very simple setup.

What about the implementation team?

In-house.

What was our ROI?

Lots of our customers have used Nakivo after we introduced it to them.

What's my experience with pricing, setup cost, and licensing?

Pricing is very affordable compared to other options like Veeam.

Which other solutions did I evaluate?

Yes, only Veeam.

What other advice do I have?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Networking Consultant at a tech services company with 11-50 employees
Real User
Instantly recovers entire VMs, individual files, or application objects, but integrations should be added

What is our primary use case?

My company wants to evaluate Nakivo to offer a primary backup solution to our customers because it looks easy to implement and to use.

How has it helped my organization?

Nakivo is a cheap backup solution and at the level of technology in comparison with Veeam plays well. Now my company has activated just the trial.

What is most valuable?

  • Deployable in one minute
  • Instantly recovers entire VMs, individual files, or application objects (Microsoft Exchange, SQL Server, and Active Directory)
  • Save storage space with swap data exclusion, global data deduplication, and built-in compression.

What needs improvement?

I think the product should be improved on the integrations — for example, integration with HPE StoreOnce.

For how long have I used the solution?

Trial/evaluations only.

What do I think about the stability of the solution?

I think that it's stable.

What do I think about the scalability of the solution?

I have no impressions of the scalability.

How are customer service and technical support?

N/A.

Which solution did I use previously and why did I switch?

Now my company offers another solution: Veeam. Nakivo is cheaper, but it's a good solution for PMI.

How was the initial setup?

The initial setup was easy, not complex.

What about the implementation team?

N/A.

What was our ROI?

N/A.

What's my experience with pricing, setup cost, and licensing?

I advise making the product setup easier, for pricing because it is very cheap and for licensing.

Which other solutions did I evaluate?

No, I didn't.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is bronze partner from about 1 month
PeerSpot user
Mattia Sangiorgio - PeerSpot reviewer
Sole Director at Abila S.r.l.
User
Enhances data protection strategies and ensures the reliability of backups with helpful support
Pros and Cons
  • "The simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training."
  • "The reporting features could be enhanced to provide more detailed and customizable reports for better insights into backup operations."

What is our primary use case?

We implemented NAKIVO into a VMware infrastructure in order to back up all virtual servers, services, and data to two different NAS on-premise and to an AWS S3 immutable repository. 

We configured NAKIVO to perform daily incremental backups and weekly full backups. The implementation process was smooth, and NAKIVO's user-friendly interface allowed us to quickly set up and manage our backup schedules. 

We particularly appreciate the reliability and efficiency of NAKIVO's backup and recovery features. The support team has been responsive and helpful, ensuring that any issues are promptly resolved. 

This solution has significantly improved our data protection strategy and has provided us with peace of mind knowing our critical data is securely backed up.

How has it helped my organization?

NAKIVO Backup & Replication has significantly improved our organization by enhancing our data protection strategy and ensuring the reliability of our backups. 

Before implementing NAKIVO, our backup processes were time-consuming and often unreliable. With NAKIVO, we have automated daily incremental and weekly full backups, reducing manual intervention and minimizing the risk of data loss. 

The software's efficient storage utilization and seamless integration with our VMware infrastructure have optimized our backup operations. Additionally, the ability to backup to both on-premise NAS devices and an AWS S3 immutable repository provides us with a robust disaster recovery solution. 

The user-friendly interface and responsive support team have further streamlined our backup management, allowing us to focus more on other critical IT tasks. 

What is most valuable?

The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management. 

The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively. 

Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training. 

What needs improvement?

While NAKIVO Backup & Replication is an excellent product, there are a few areas where it could be improved. The reporting features could be enhanced to provide more detailed and customizable reports for better insights into backup operations. Also, the user interface, while generally user-friendly, could benefit from further refinement to make navigation and configuration even more intuitive. Improved support for a wider range of cloud storage providers would also be beneficial, giving users more flexibility in their backup options.

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

The stability is good. I didn't experience any issues or stability problems.

How are customer service and support?

The support is fast to reply and kind. They solved our issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Uranium Backup. We switched in order to access the features that NAKIVO offers.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

I advise others to carefully evaluate their specific needs and compare them with NAKIVO's pricing and licensing options. 

The setup cost is relatively low, and the licensing is flexible, offering options that can scale with your business. Be sure to take advantage of any available trials or demos to fully understand the product's value before committing. 

Also, consider the long-term savings and benefits of efficient data protection and recovery when evaluating the cost.

Which other solutions did I evaluate?

We did evaluate Veeam and Acronis.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: I'm a reseller.
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Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.