Mark  Anderson - PeerSpot reviewer
President at a comms service provider with 11-50 employees
Real User
Top 10
Robust, easy to install, and is low maintenance
Pros and Cons
  • "It is similar to the switches, where it is one of those things where it just works. They are very reliable."
  • "When they release new products, you should know if there backward compatibility, or do you have to replace the entire forklift, It is useful to understand their strategy and where they are headed."

What is our primary use case?

Ubiquiti WLAN is a management and the layout. You must do your own design work to determine where you want to place the devices. 

Once they are in, and because you can have multiple access points, the handoff between different access points, one to another, is really nice. 

You are not losing signals, dropping connections, and other such things. 

It is all very good.

What is most valuable?

It is similar to the switches, where it is one of those things where it just works. They are very reliable.

What needs improvement?

With newer products, to be precise, you want to know what their plan is, and where are they heading. Because you want to make wise choices. And, once again, the same product does not last indefinitely. 

You are always coming up with new ideas and improvements. 

But you want to know where they see themselves going in the future. 

When they release new products, you should know if there backward compatibility, or do you have to replace the entire forklift, It is useful to understand their strategy and where they are headed.

What do I think about the stability of the solution?

Ubiquiti WLAN is stable. It just works.

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Ubiquiti WLAN
May 2024
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What do I think about the scalability of the solution?

I am the only one who does a lot of the management. 

There are a couple of other people who use it, but there are probably a lot of people and customers making connections and using it. 

There are no complaints. Nobody is unhappy. If no one complains, it must be doing well.

How are customer service and support?

I've never dealt with technical support.

How was the initial setup?

The initial setup is straightforward.

They give you a lot of options, but most of the defaults are good. 

There are some configurations you will want to do over time as you learn. But, it is simple. 

I work with some products where figuring out the configuration is extremely difficult and requires trial and error. It is simpler and easier to use with Ubiquiti.

This solution requires very low maintenance. If something goes wrong, I find out about it and either make a quick configuration change or do something similar, or every now and then, something goes out or doesn't work properly and I have to replace it. That would be a lot if I had to do something once a year.

What's my experience with pricing, setup cost, and licensing?

It is a stand-alone price.

I purchase the product. You can buy them in bulk and get several pieces of hardware at once. 

It is a one-time investment. I do that, and it works perfectly.

What other advice do I have?

It works well, It's a good product, I would rate Ubiquiti WLAN a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Cyber5
Consultant
An easy-to-setup product with good stability
Pros and Cons
  • "The product’s most valuable feature is the workflow-driven setup for the infrastructure component."
  • "During the configuration, we cannot get information on the network level from the regular interface."

What is our primary use case?

We use the product for high-performance wireless networks.

What is most valuable?

The product’s most valuable feature is the workflow-driven setup for the infrastructure component.

What needs improvement?

During the configuration, we cannot get information on the network level from the regular interface. A few other vendors, like Fortinet, Zoho, and Azure, provide an option to switch to a power shell console directly. It has a hyper installer to make the process quick. There could be a similar option for the product for easier implementation.

For how long have I used the solution?

We have been using Ubiquiti WLAN for four years. At present, we are using the latest version.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability an eight out of ten. We have medium to enterprise customers.

How was the initial setup?

The product’s initial setup is easy. I rate the process an eight out of ten. The complexity of the deployment depends on specific requirements. It takes a day and a half to complete.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a seven out of ten. It’s an expensive product but has all the essential qualities and functionality. It is worth the money. There are much more costly products in the market.

What other advice do I have?

We pre-analyze the existing environment of the customers’ network and make suggestions for essential changes in the product. I rate it an eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Ubiquiti WLAN
May 2024
Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,649 professionals have used our research since 2012.
ESTEE Gabriel Carpio - PeerSpot reviewer
Senior Solutions Architect at TechConek Philippines Inc.
Real User
Top 5
Easy setup and highly stable solution
Pros and Cons
  • "would rate the scalability a nine out of ten. It is very scalable."
  • "If they can integrate or release a single platform because, currently, there are two different platforms for switches and routers. So, maintaining just one unified platform, like, for example, unifying the models or brands, and avoiding separate platforms for edge switches, edge routers, and other Ubiquiti products, would simplify the integration and implementation process."

What is our primary use case?

We are a systems integrator and offer Ubiquiti WLAN as a solution to our clients.

What is most valuable?

Most of our clients prefer to eliminate the use of China brands, and Ubiquiti, being from the US, is something we can offer to them as a good alternative.

So, it's a good alternative. 

What needs improvement?

If they can integrate or release a single platform because, currently, there are two different platforms for switches and routers. So I believe maintaining just one unified platform, like for example, unifying the models or brands, and avoiding separate platforms for edge switches, edge routers, and other Ubiquiti products, would simplify the integration and implementation process. Currently, having two different platforms makes it more complicated for the end-users to manage and modify their devices.

For how long have I used the solution?

We have been using Ubiquiti WLAN for seven years now. We currently use the latest version.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. Based on our previous installations, once you install the device, you can just leave it or forget about it. You can enable auto-pilot or automatic updates unless there's a bug or fix that needs human intervention, then that's the time you need to repair or modify the system. But from all the projects where we installed this product, we didn't encounter any issues.

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. It is very scalable. 

How are customer service and support?

We don't usually communicate directly with Ubiquiti technical support, but we try to participate in the Ubiquiti community. However, some of the answers in the community are misleading. So instead, we rely more on watching YouTube videos or listening to reliable video tutorials from experienced users.

How was the initial setup?

The initial setup is straightforward. The only thing to note is that the edge max or the edge switches and the unified systems are two different platforms, which can make things more complicated for end-users managing two different platforms.

We are using a mixed implementation. So we use on-prem, and we also use some managed services for our clients.

What about the implementation team?

We handle the maintenance in-house. Two engineers are usually involved in maintaining the Ubiquiti WLAN.

What's my experience with pricing, setup cost, and licensing?

As for pricing, we are getting a good price from our distributors, and it depends on the complexity and scale of the project, so we can negotiate for more discounts based on the volume of orders.

We charge for technical support, but we don't charge for any license renewals or recurring costs related to licenses.

Which other solutions did I evaluate?

You cannot compare Ubiquiti to Cisco because Cisco is for enterprise, and Ubiquiti is for SMB. So it's hard for me to make a direct comparison.

We used Cisco Meraki for deployments, and we have also worked with other competitors of Ubiquiti, depending on the specific needs of the customer.

So, we work with multiple products based on the customer's requirements.

What other advice do I have?

In terms of technology, we have observed consistent updates to improve functionality and simplify the solution.

I would definitely recommend using the solution. Overall, I would rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Ehindero Moses - PeerSpot reviewer
Project Manager at Velvot Nigeria Ltd
Reseller
Top 5
Has an easy initial setup process, but its scalability needs improvement
Pros and Cons
  • "The product is simple to use in terms of GUI and dashboard."
  • "Its scalability, UI, and security features could be better."

What is our primary use case?

We use Ubiquiti WLAN to connect different departments of our organization. It helps us in blocking and allowing access to the network.

What is most valuable?

The product is simple to use in terms of GUI and dashboard.

What needs improvement?

Ubiquiti WLAN's features need improvement for enterprises compared to other vendors. Its scalability, UI, and security features could be better. The product should have features similar to Cisco in terms of R and D for environments. Additionally, they should introduce certification programs for people to learn more about it.

What do I think about the stability of the solution?

I rate the platform's stability a seven.  

What do I think about the scalability of the solution?

I rate the platform's scalability a six out of ten.

How are customer service and support?

They have a lot of documentation and YouTube tutorials. However, the technical support services could be better.

How was the initial setup?

The initial setup is easy. I rate the process a ten out of ten. It can be deployed on hybrid as well as private and public clouds. It takes a few minutes to complete depending on the network size.

What's my experience with pricing, setup cost, and licensing?

Ubiquiti WLAN is a low-priced product. I rate its pricing a one out of ten.

What other advice do I have?

I advise small and medium-scale companies to use the product. I rate Ubiquiti WLAN a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Puran Rai - PeerSpot reviewer
Chief Executive Officer at Nexus Technology
Reseller
Top 10
Great signal reach and penetration but lacks individual AP configuration
Pros and Cons
  • "Ubiquiti WLAN's best feature is the free controller system software."
  • "Ubiquiti WLAN would be improved with the addition of individual AP configuration, which would allow for fine-tuning of individual access points and logins."

What is our primary use case?

I use Ubiquiti WLAN to provide Wi-Fi in the hotel industry.

How has it helped my organization?

We've received positive feedback from our clients after deploying Ubiquiti WLAN, which has improved our confidence and reputation as a service provider.

What is most valuable?

Ubiquiti WLAN's best feature is the free controller system software. We can download this software anytime without licensing fees, and once deployed, the access point instantly synchronizes with the system, which makes configuration faster and easier. Other valuable features include Ubiquiti WLAN's signal reach and penetration, single view of all access points, and captive portal system, which you can use to generate tickets for guests and allow them to log in using the password.

What needs improvement?

Ubiquiti WLAN would be improved with the addition of individual AP configuration, which would allow for fine-tuning of individual access points and logins. There are also occasional issues with syncing the controller software.

For how long have I used the solution?

I've been using Ubiquiti WLAN for three to four years.

What do I think about the stability of the solution?

Ubiquiti WLAN's stability is good.

What do I think about the scalability of the solution?

Ubiquiti WLAN's scalability is good.

How are customer service and support?

Ubiquiti's technical support is satisfactory.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is straightforward; for example, deployment will take around four to five days for a three-story building with fifteen to twenty rooms.

What about the implementation team?

We use an in-house team.

What was our ROI?

We've received a decent ROI from Ubiquiti WLAN.

What's my experience with pricing, setup cost, and licensing?

Ubiquiti WLAN is fairly well priced and available as a one-time purchase.

Which other solutions did I evaluate?

I evaluated Cisco Meraki and Ruckus.

What other advice do I have?

I would rate Ubiquiti WLAN seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Mostafa EL Kady - PeerSpot reviewer
Project Manager at ICOT
Real User
Used for CCTV projects without a wireless network, but it should support a larger bandwidth between the access points and the main stations
Pros and Cons
  • "The most valuable feature of Ubiquiti WLAN is its stability."
  • "The solution should support a larger bandwidth or distance between the access points and the main stations."

What is our primary use case?

We use the solution to send CCTV camera images via a wireless network to make a surveillance system in remote areas.

What is most valuable?

The most valuable feature of Ubiquiti WLAN is its stability.

What needs improvement?

The solution should support a larger bandwidth or distance between the access points and the main stations.

For how long have I used the solution?

I have been using Ubiquiti WLAN for 15 years.

What do I think about the stability of the solution?

Sometimes, we notice the devices get disconnected from the network for a few seconds or minutes and then come back again. This is unacceptable in the CCTV field because the client needs to see the cameras twenty-four hours a day without any drop in the video. Sometimes, a few minutes could disappear because the signal travels through the air, which annoys the client.

I rate the solution’s stability for outdoor environments a six out of ten.

What do I think about the scalability of the solution?

Our clients for Ubiquiti WLAN are mostly small and medium businesses.

How was the initial setup?

The solution’s initial setup is very easy.

What about the implementation team?

The solution's deployment time depends on the type of project and its goal. The implementation may take one or two months. However, configuring the devices didn't take much time and was done in a matter of hours.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

The solution allows us to enter some projects where the network is difficult to implement. We could easily implement a CCTV project without needing a wireless network, so it supports us in doing this in some project areas. I would recommend the tool to other users.

Overall, I rate Ubiquiti WLAN a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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PeerSpot user
Volodymyr Khorenzhyi - PeerSpot reviewer
Network Engineer at Thunder Software Technology Co., Ltd.
Real User
Top 5
Works without licensing but needs to incorporate models with external antenna
Pros and Cons
  • "The tool's deployment is very easy. The deployment of 15 access points can take a day."
  • "Ubiquiti WLAN needs to expand the models with external antennas. It needs to improve stability."

What needs improvement?

Ubiquiti WLAN needs to expand the models with external antennas. It needs to improve stability. 

How was the initial setup?

The tool's deployment is very easy. The deployment of 15 access points can take a day. 

What's my experience with pricing, setup cost, and licensing?

Ubiquiti WLAN is cheap. It can work without licensing. 

What other advice do I have?

I rate the product a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Kabelo Mokwalase - PeerSpot reviewer
IT Infrastructure Engineer at Digiata Technology Services
Real User
Top 20
It is an affordable solution but the online console needs improvement
Pros and Cons
  • "Its most valuable feature is pricing."
  • "It is not a stable solution."

What is most valuable?

The solution's most valuable feature is its pricing.

What needs improvement?

They should improve the solution's online console. Also, they should work on making its AP features stable. Presently, it reboots whenever we make any changes.

For how long have I used the solution?

We have been using the solution for a couple of years.

What do I think about the stability of the solution?

It is not a stable solution.

What do I think about the scalability of the solution?

We have 50 solution users in our organization.

How are customer service and support?

The solution's support team needs to be more responsive.

How would you rate customer service and support?

Negative

What other advice do I have?

The solution could work better. I rate it as a five.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
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Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros sharing their opinions.