Stephen Catalano - PeerSpot reviewer
National Sales Engineer at Insight
Real User
User-friendly and provides restore points
Pros and Cons
  • "The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem."
  • "Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."

What is our primary use case?

Veeam Backup is primarily used by companies already using Veeam to expand their backup to protect their data or who have moved to Office 365 and want to be able to backup to Office 365 in the cloud.

How has it helped my organization?

Using Veaam Backup means that there is a backup for Office 365 that can be restored from, rather than just piggybacking off what Office 365 provides, which is more of an archiving capability.

What is most valuable?

The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem.

What needs improvement?

Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments. So if they're using it in both a cloud and an on-prem environment, it can get a little bit confusing as to how that actually happens and how it works.

Buyer's Guide
Veeam Backup for Microsoft 365
May 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,649 professionals have used our research since 2012.

For how long have I used the solution?

I've been using Veeam Backup for Office 365 for about three years.

What do I think about the stability of the solution?

The latest version of Veaam Backup is very stable.

What do I think about the scalability of the solution?

Veaam Backup goes up to 5,000 email users before you need to do another implementation. A lot of their customers are within that size, so it works for them, but once you get into really large corporate customers, it gets more complicated.

How are customer service and support?

Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.

How was the initial setup?

The initial setup is simple, with deployment taking a relatively short period of time, about a couple of hours.

What was our ROI?

When customers move their Office environment out to Azure, they save all of the resources they would use for Exchange, as well as the storage. 

What's my experience with pricing, setup cost, and licensing?

Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes. Veaam also provides flexible one-to-five-year subscription licensing and no longer use perpetual licenses. There are additional costs for keeping data in the cloud, e.g. for Azure licensing.

What other advice do I have?

Veaam Backup has recently added MS Teams to the programs they cover, which was a big improvement. If you're an existing Veaam customer who has on-prem backup, I would advise integrating your on-prem backup with the Office 365 backup to get a more cost-effective, easy-to-use solution. I'd give Veaam backup a rating of eight out of ten because it's easy to use and solves a customer problem with its restore point functionality.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
KoenTeugels - PeerSpot reviewer
Storage Presales at Huawei
Real User
Top 5
Easy to use, straightforward to set up, and offers good integrations
Pros and Cons
  • "It is a stable solution."
  • "Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."

What is our primary use case?

Most of the time, the solution is primarily used for a VM backup from VMware.

What is most valuable?

The ease of use is great. 

The integrations with the storage vendors are useful. We have snapshot capabilities and stuff like that.

The setup was straightforward. 

It is a stable solution.

The scalability is great.

What needs improvement?

Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us. The full storage is not supported anymore. We probably will need to evaluate another backup vendor now.

We would like a full Linux-based solution. They still use the management platform on Windows. It should maybe also have an appliance deployment or something like that, that is pre-configured.

For how long have I used the solution?

I've been using the solution for about ten years now. 

What do I think about the stability of the solution?

It is quite stable and reliable. There are no issues. It doesn't have bugs or glitches. 

There should be separation of your backup network with your protection so that you have additional protection from ransomware. Potential new users should integrate it and look out for ransomware capabilities.

What do I think about the scalability of the solution?

The solution scales well.

Mostly, I am the person on the solution. There may be an administrator as well. 

Which solution did I use previously and why did I switch?

I worked a little bit with Commvault, and with Data Protector, however, that was almost ten years ago.

The integration with VMware was much better at the beginning than with the other products. Then there was a price, ease of use, and stuff like that that we also considered when switching.

How was the initial setup?

The initial setup was very straightforward and simple. After 10 years, you know what the pitfalls are, so it's quite easy to manage implementations. So it's still an upgrade of an upgrade. The deployment takes a couple of days. 

You only need one person for deployment and maintenance. 

What about the implementation team?

I work for integrators. I handle the initial setups of the solution myself. 

What was our ROI?

I didn't do the price calculation, however, the ROI has been good. I just do the initial budget and then I do not verify.

What's my experience with pricing, setup cost, and licensing?

Users can pay a licensing fee on a monthly or yearly basis. It is becoming more and more expensive. I'd rate it a three out of five in terms of affordability.

There may be extra costs as well. You have to foresee the hardware to run it on and then store the backup. There may be costs around integrations.

What other advice do I have?

I don't use it anymore for protection. It's just for testing and demonstration, and not for protection.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup for Microsoft 365
May 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,649 professionals have used our research since 2012.
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Real User
Top 5
Easy to deploy and integrate with reasonable pricing
Pros and Cons
  • "It is very easy to integrate. You can do it very fast."
  • "It's a new product. It's not mature."

What is our primary use case?

If you have any virtualization solution, you don't have to have a VM solution for Linux. We don't need to go through an agent for a physical server. I've only done one integration one time for Office.

What is most valuable?

It is very easy to integrate. You can do it very fast.

With the latest version, you can back up directly to the cloud without having to do it on-prem, which saves money. 

The integration is very easy. It's fast and straightforward. The product is pretty straightforward to deploy.

It is stable.

What needs improvement?

Microsoft already gives backup features, and therefore they don't need to go for another backup solution. 

I don't have any notes for improvements. 

It is only for Office, not for other platforms. 

It's a new product. It's not mature. It might need more cloud capacity.

For how long have I used the solution?

I've used the solution for one year. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable.

What do I think about the scalability of the solution?

This is a simple backup for Office 365. It doesn't need to be scalable. 

How are customer service and support?

We haven't dealt with technical support.

How was the initial setup?

The solution is very easy to set up. Once you start, you just click through and enter information about storage, user name, and password. 

What about the implementation team?

We are integrators and can help clients set it up. Anyone with good Microsoft knowledge can handle the setup.

What's my experience with pricing, setup cost, and licensing?

The pricing is acceptable. It's not overly expensive. I'd rate the pricing nine out of ten.

What other advice do I have?

I'd rate the solution nine out of ten.

I'd recommend the solution to others.

Users should not rely on Microsoft. They need to have another local solution to handle backups outside of Microsoft.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Muhammad Ibtehaj - PeerSpot reviewer
Enterprise Solutions Architect at Relacom
Real User
Top 5Leaderboard
Easy to understand with a good UI and good pricing
Pros and Cons
  • "It is very simple to set up."
  • "If clients are backing up onto tape, Veeam's newest versions don't really deal with that."

What is our primary use case?

We offer clients backup and replication services. According to our clients, Veeam is the very best. 

What is most valuable?

Veeam is new for us. However, with the help of the Veeam portal, they've relayed things like presentations or documents, which are very good for us in order to understand what Veeam offers, how to engage with clients, et cetera.

It is simple, sleek, and scalable for us. And Veeam has excellent pricing modules, which are useful.

The backup and replication capabilities are excellent. It's great for backing up Office. 

It is very simple to set up. 

If you're hands-on, it's very scalable. Its UI is very easy to understand in terms of what the job is doing, and we can schedule jobs easily.

What needs improvement?

If clients are backing up onto tape, Veeam's newest versions don't really deal with that.

There were some reliability issues in older versions. This is largely resolved. 

For how long have I used the solution?

I've used the solution for one to two years. 

What do I think about the stability of the solution?

In previous versions, there were a few reliability issues. In Version 9, for example, it crashed due to a heavy load. However, by Version 11, the issue was resolved. It hasn't crashed since. 

What do I think about the scalability of the solution?

The solution is quite scalable. It's up to us, how we develop and deploy it. How we deploy the proxy and extend the infrastructure is very straightforward. In just one click you can add servers. 

We have about 20 or 21 users at this time. 

How are customer service and support?

We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it can be resolved.

How was the initial setup?

The initial setup is very simple. It's not complex at all. 

It takes approximately one to two hours to deploy everything. 

What's my experience with pricing, setup cost, and licensing?

The pricing is quite low. It is affordable. 

They are beginning to develop licensing based on a subscription model. The pricing is reasonable compared to perpetual licensing. 

What other advice do I have?

Veeam has recently launched Version 12, which looks interesting. I need time to comment on it. 

I'd recommend the solution to others. The pricing is good, and support is helpful. I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Backup & Recovery Administrator at a tech vendor with 10,001+ employees
Real User
Top 20
Versatile, easy to install and simple to use
Pros and Cons
  • "It was easy to set up."
  • "If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."

What is our primary use case?

We use it for different workloads like the VBR, Veeam Backup and Recovery. We use it to back up our virtual servers, physical servers, and our SQL database backups. We also use Veeam to back up the user mailboxes from 365.

How has it helped my organization?

There were only a couple of restores that were required from backdated data backup. It was good to get it to restore there fast. For the virtual machines or SQL databases, we do get the recovery done quite often, and it offers a faster recovery time.

What is most valuable?

All the features are good.

There's a feature to back copy the backup from the local repository to, say, AWS or Azure cloud storage. That's quite helpful.

It was easy to set up.

The solution can scale. 

It is stable.

There is a free version available. 

What needs improvement?

If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.

Veeam currently does not have immutable storage, so if they can introduce immutable storage for ransomware protection, that would be great.

We have found the free version to be less stable. 

For how long have I used the solution?

I've been using the solution for a year and a half. 

What do I think about the stability of the solution?

While the licensed version has been relatively stable, we have had issues with the free version of the solution. We only had a few problems. It wasn't a lot. I'd rate the overall stability eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. 

It's basically for administrators. It's only useful for administrators and if there's a request for data recovery they only perform it for the user. The end user is not going to directly use this product. We have three admins on the solution currently. 

Which solution did I use previously and why did I switch?

I'm using both Druva and Veam, and I'm looking at Rubrik.

Both Veeam and Druva are good products. That said, in terms of functionality, Veeam has more options.  They have multiple solutions to choose from. 

How was the initial setup?

The solution offered an easy initial setup. I'd rate the ease of implementation ten out of ten. Overall, it shouldn't take more than an hour to deploy it. 

I did a session with a Windows server with the latest operating system. After installing the VBR software on that and then installing the credentials which we're going to use for the backup and adding the backup repository, then external cloud repositories, I could make the backup policies and handle testing.

So far, we haven't really needed to handle maintenance. It's running well. 

What about the implementation team?

I handled the initial setup in-house. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I would rate it eight out of ten. We have just a standard license. 

What other advice do I have?

I'm an administrator and an end-user. 

It's a very versatile product. It is easy to install and use and it is pretty stable. I'd rate it nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ghislaine-Resplandy - PeerSpot reviewer
Cloud Engineers at Qair
Real User
Top 20
An easy-to-use backup solution that helps to save time
Pros and Cons
  • "The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
  • "The solution needs to improve its speed."

What is our primary use case?

We use the solution for backup.

What is most valuable?

The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.

What needs improvement?

The solution needs to improve its speed. 

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

My company has 10 users for Veeam Backup for Microsoft 365. I rate its scalability a ten out of ten. 

How was the initial setup?

Veeam Backup for Microsoft 365's deployment was easy. 

What was our ROI?

Veeam Backup for Microsoft 365 is worth its money. 

What other advice do I have?

I rate the product an eight out of ten. It helps us save time. We have seen around 20 percent of time savings. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Salem  Suljic - PeerSpot reviewer
System Technician at INFONET d.o.o.
Real User
Good for complex infrastructure
Pros and Cons
  • "Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
  • "We use a yearly subscription. However, I believe the price could be lower."

What is our primary use case?

The Veeam Backup solution is very good for big enterprises and complex infrastructures. The main reason we are using Veeam is for end users.

What is most valuable?

Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use.

For how long have I used the solution?

I have been working with Veeam Backup for Office 365 for a couple of years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate it a ten out of ten.

How are customer service and support?

Veeam has a great tech support team.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and does not take long.

What's my experience with pricing, setup cost, and licensing?

We use a yearly subscription. However, I believe the price could be lower.

What other advice do I have?

I would rate it a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a government with 1,001-5,000 employees
Real User
Top 5
Has good security and is easy to setup
Pros and Cons
  • "Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
  • "Pricing is an area for improvement, and I would rate it at five out of ten."

What is most valuable?

Veeam Backup for Office 365 has good security, and I also like the process they use for backups.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 is straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is an area for improvement, and I would rate it at five out of ten.

What other advice do I have?

Overall, I would rate Veeam Backup for Office 365 at nine on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.