We performed a comparison between Accedian Skylight and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"The performance of Accedian Skylight is better than other vendors."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The installation process is not hard at all."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The most valuable features are integration and ease of use."
"ThousandEyes gives companies better visibility."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"It's fairly easy to set up."
"The Wi-Fi side needs improvement."
"The UI interface of Accedian Skylight could improve."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"The Accedian Skylight user interface still has room for improvement."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"It's an expensive solution."
"Presently, it lacks the ability to integrate with other Cisco products."
"It might be practical to extend monitoring capabilities to include network devices"
"There is room for improvement in terms of customization and user-friendliness."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"I would like the product to offer more agility."
"It would be nice if the solution covered other areas like server monitoring."
"They only offer synthetic requests."
Accedian Skylight is ranked 19th in Network Monitoring Software with 23 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Accedian Skylight is rated 9.0, while ThousandEyes is rated 8.4. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Accedian Skylight is most compared with SolarWinds NPM, NETSCOUT nGeniusONE, Dynatrace, Netrounds and Zabbix, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Dynatrace, SolarWinds NPM, AppDynamics and Fortinet FortiSIEM. See our Accedian Skylight vs. ThousandEyes report.
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