We performed a comparison between Accedian Skylight and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"The performance of Accedian Skylight is better than other vendors."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"Ease of problem detection and alerting, visual timeline, and user-sessions are some of the best features of Dynatrace."
"Dynatrace has the most features compared to other products we looked at."
"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
"The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments."
"It is cleaner and more compact with good UX/UI."
"Dynatrace alerts are based off of deviations from baseline metrics, which it is constantly collecting."
"The most valuable feature is the fact that you can drill down to the code level and get a breadth of information."
"On the Managed side tech support has been pretty good. Stuff gets turned around pretty quickly. With them being able to do the remote management from the back-end, they are able to fix stuff up if they need to."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"This solution is expensive compared to some others."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"The UI interface of Accedian Skylight could improve."
"Dynatrace needs to improve its configuration."
"We sometimes have to run plugins on docker containers."
"Sometimes it is hard to find the right setting for what you want to change."
"We would like the AI to produce more scientific data with less configuration."
"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"The AppMon 6.5 is problematic in configuring. It is little finicky. When we configured the JVM, it did not work."
"If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus."
Accedian Skylight is ranked 16th in Application Performance Monitoring (APM) and Observability with 23 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. Accedian Skylight is rated 9.0, while Dynatrace is rated 8.8. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Netrounds and Zabbix, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Accedian Skylight vs. Dynatrace report.
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