We performed a comparison between ACI Worldwide Global Payments Hub and IBM BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"It is a stale solution."
"Good user interface and good add option."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"Its most valuable features are usability and integration with other IBM products."
"We can scale by increasing the infrastructure which is currently running."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"Performance on large scale requirements could also be improved."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"I believe that if the license were cheaper, it would have a greater impact."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"I would like to see the solution be able to interact with other customer software solutions."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"The initial setup process is complex for basic users."
"IBM BPM's UI is an area with shortcomings where improvements are required."
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ACI Worldwide Global Payments Hub is ranked 27th in Process Automation with 1 review while IBM BPM is ranked 5th in Process Automation with 105 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while IBM BPM is rated 7.8. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ACI Worldwide Global Payments Hub is most compared with , whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow.
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