We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases."
"The initial setup is easy."
"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"The technical support is excellent."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"It's a stable product."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"Compliance with the BPMN 2.0 standard."
"We are implementing the tool to triple our monthly transaction volume."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"The ability of the interface to load automatic data is not great."
"They should provide more flexibility so designers can create a more picture perfect device."
"If that had more DevOps capabilities, it would be an excellent product."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"The configuration is not that easy, and the initial deployment took three months."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"We have been experiencing bad performance and instability."
"The tool's workflow function is very strong."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and ServiceNow Orchestration. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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