We compared Acronis Cyber Protect and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"I have everything I need in the backup or in the partition. "
"It's a good solution that's very easy to use. Acronis has two valuable features. The first one is creating images, and the other is starting virtual machines in the cloud so the client can work immediately."
"This is a perfect option for an SMB."
"I like Acronis Cyber Protect's backup process and its management console is intuitive."
"It works with different types of partitions or different OSs."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"It is a very fast and reliable backup, which requires less management and restores quickly."
"The most valuable feature is the extra protection, especially for the backup."
"The solution offers very good flexibility."
"It is a very mature product."
"In general, the solution is quite user-friendly. The GUI is very nice."
"Enterprise-wide type of architecture supports a lot of different platforms."
"The solution is really scalable."
"For initial setup, we started with the blueprints, which were great. The blueprints allowed us to be able to decide if we needed to use small, medium,k or large. Because we are a large environment, we used a large blueprint. Once we followed everything in the blueprint, it was a smooth transition from there."
"The most valuable feature of the solution is application-aware backups."
"Regarding technical support, if one has the entire enterprise support, I would rate it a nine out of ten...Stability-wise, I rate the solution an eight out of ten."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"The pricing could be improved."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"Our customers would like to see metadata replication, tearing to tape, and more cloud capabilities."
"The version that we had when I first started made it look really bad. We are talking about commands that should have run in two seconds, but instead took four to eight hours. Other components were sluggish."
"Perhaps some better documentation, which I believe was better in the past."
"Ease of use. That has got to be the one thing that I routinely hear from clients and customers, that it's a little bit more difficult than it should be. What I'm finding is that IBM has heard that and they're responding with updated interfaces and things like that."
"The software is complex; setup is complex."
"Getting technical support all the necessary diagnostic information is still very painful."
"We would like to see cloud integration."
"There have been scalability issues. The core product does not support scale out. We needed to create a new system and manage resources separate from the existing one."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Acronis Cyber Protect is rated 8.2, while IBM Spectrum Protect is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect. See our Acronis Cyber Protect vs. IBM Spectrum Protect report.
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