We performed a comparison between Adobe Commerce and Sana Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."
"The platform provides an easy way to customize its features."
"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The customization capabilities of Adobe Commerce are great."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."
"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."
"I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."
"The big benefit with Sana is our ability to interface with Microsoft Dynamics."
"This product is highly customizable. We use the standard system but we have extended it quite a bit."
"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"The solution’s performance could be improved."
"Should have a way to communicate properly with the team that builds the platform"
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"The performance can be improved. Sometimes, the system is really slow because of the ERP integration. I'm not sure whether this is a problem with Sana Commerce or the ERP system but overall, it could be faster. When it comes to usability, if it takes too much time to load, then it's not the best."
"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."
"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."
"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."
"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."
Earn 20 points
Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while Sana Commerce is ranked 13th in eCommerce Platforms. Adobe Commerce is rated 8.2, while Sana Commerce is rated 8.2. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of Sana Commerce writes "Helped us create a new revenue stream, but the cost and time of customization are disadvantages". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Commerce Cloud, Shopify, Oracle ATG and Elastic Path, whereas Sana Commerce is most compared with Salesforce Commerce Cloud and SAP Commerce Cloud. See our Adobe Commerce vs. Sana Commerce report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
