Adobe Commerce vs SAP Commerce Cloud comparison

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Adobe Logo
3,476 views|2,640 comparisons
82% willing to recommend
SAP Logo
7,305 views|3,809 comparisons
76% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Adobe Commerce and SAP Commerce Cloud based on real PeerSpot user reviews.

Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Adobe Commerce vs. SAP Commerce Cloud Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements.""As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution.""Magento is very flexible, and it's one of the biggest e-commerce platforms.""The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly.""The platform provides an easy way to customize its features.""The ecosystem includes thousands of vendors who are providing third-party add-ons.""The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools.""The customization capabilities of Adobe Commerce are great."

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"The tool has good performance.""Hybris offers a platform designed for speed.""We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it.""SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others.""Hybris Commerce's most valuable feature is the simple integration with ERP.""I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer.""It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here.""The user interface can be customized."

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Cons
"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website.""More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart.""Should have a way to communicate properly with the team that builds the platform""Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later.""The solution’s performance could be improved.""The product needs to improve its security. Also, they need to improve B2B features.""I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed.""The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."

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"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento.""They could include additional types of payment implementations. Right now they are just providing CyberSourse.""In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved.""They have just started to work with the cloud, but they only support Microsoft Azure.""The WCS management or content management is not that great.""The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other.""The stack needs to be improved; they need to start using more new technologies.""Hybris is not currently using microservices."

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Pricing and Cost Advice
  • "The cost of implementation is cheap compared to other solutions."
  • "Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
  • "This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
  • "The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."
  • "The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."
  • More Adobe Commerce Pricing and Cost Advice →

  • "SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
  • "The price is too high."
  • "This is an expensive solution."
  • "I don't know the cost, but it can be expensive."
  • "The solution is expensive."
  • "The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
  • "The solution is very expensive in Turkey."
  • "The price is quite high."
  • More SAP Commerce Cloud Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    Questions from the Community
    Top Answer:The customization capabilities of Adobe Commerce are great.
    Top Answer:The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers.
    Top Answer:The solution is useful in the area of e-commerce.
    Ranking
    3rd
    out of 73 in eCommerce Platforms
    Views
    3,476
    Comparisons
    2,640
    Reviews
    5
    Average Words per Review
    661
    Rating
    7.6
    2nd
    out of 73 in eCommerce Platforms
    Views
    7,305
    Comparisons
    3,809
    Reviews
    6
    Average Words per Review
    351
    Rating
    7.5
    Comparisons
    Also Known As
    Magento, EPiServer Digital Commerce
    SAP Hybris Commerce, Hybris
    Learn More
    Adobe
    Video Not Available
    Overview

    Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

    For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

    SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

    Sample Customers
    Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
    NHS 24
    Top Industries
    REVIEWERS
    Retailer20%
    Computer Software Company20%
    Manufacturing Company20%
    Insurance Company10%
    VISITORS READING REVIEWS
    Educational Organization71%
    Computer Software Company6%
    Retailer3%
    Manufacturing Company2%
    VISITORS READING REVIEWS
    Educational Organization43%
    Computer Software Company11%
    Manufacturing Company8%
    Retailer5%
    Company Size
    REVIEWERS
    Small Business77%
    Midsize Enterprise8%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise74%
    Large Enterprise19%
    REVIEWERS
    Small Business41%
    Midsize Enterprise6%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise49%
    Large Enterprise40%
    Buyer's Guide
    Adobe Commerce vs. SAP Commerce Cloud
    May 2024
    Find out what your peers are saying about Adobe Commerce vs. SAP Commerce Cloud and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Adobe Commerce is rated 8.2, while SAP Commerce Cloud is rated 8.0. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Adobe Commerce is most compared with Salesforce Commerce Cloud, Shopify, HCL Digital Commerce, Oracle ATG and Oracle Commerce Cloud, whereas SAP Commerce Cloud is most compared with Shopify, Salesforce Commerce Cloud, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our Adobe Commerce vs. SAP Commerce Cloud report.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.