We performed a comparison between Salesforce Commerce Cloud and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is easy to use."
"I find the reports to be the solution's most valuable feature."
"Ability to quickly add content and manage products along with associated web content easily."
"The pipeline and lead management features are the most valuable."
"It is a very flexible solution."
"I have found the list creation and dashboard customization features valuable."
"The filters are very useful, and easy to customize. it's very easy to operate."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"The tool has good performance."
"We have found the B2B, B2C and D2C very valuable."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"The tool supports multiple currencies."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"The user interface can be customized."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"There is always room for improvement with any solution."
"We would like more interaction from Salesforce about new versions."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"It is similar to ATG, but some features can be exchanged between the 2."
"The solution should have more and faster reporting, as well as better performance."
"In the next release, Commerce Cloud should add CRM dashboards."
"Needs better access to code and customizability of the solution."
"The dashboards for this solution could be improved."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"The WCS management or content management is not that great."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"A public cloud solution of this software would open great possibilities."
"The stack needs to be improved; they need to start using more new technologies."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"They have just started to work with the cloud, but they only support Microsoft Azure."
Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 28 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Salesforce Commerce Cloud is rated 8.0, while SAP Commerce Cloud is rated 8.0. The top reviewer of Salesforce Commerce Cloud writes "Allows for easy customization according to specific customer needs". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Salesforce Commerce Cloud is most compared with Adobe Commerce, Oracle ATG, Shopify, HCL Digital Commerce and Sana Commerce, whereas SAP Commerce Cloud is most compared with Shopify, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our SAP Commerce Cloud vs. Salesforce Commerce Cloud report.
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