We performed a comparison between Adobe Workfront and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is very user-friendly."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"The solution is stable."
"The intake feature is the most valuable in Workfront."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"Monitoring the progress of projects and tasks is very effective."
"For QA, the most interesting for me are boards, backlog, and filters."
"It improved communication, as it was a popular tool, and most people enjoyed using it."
"The burndown chart is also helpful when it comes to reporting and allows us to know where we are going, especially during development."
"The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."
"Everything is tracked in one place."
"Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian."
"This tool can be used anywhere and on any device."
"Transparency of development projects, as well as approval processes for some business projects, has improved massively."
"Workfront's reporting capabilities must be improved."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"The solution's visualization feature could be user-friendly."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"We were having some difficulties creating different kinds of reports and dashboards."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"Sometimes there are glitches when we are reviewing an interactive proof."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"When you first start to use the interface, it is confusing."
"There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level."
"There could be an improvement in loading files and images for more than 50 MB. It would be good if it allowed more than 100 MB."
"The pricing is quite high."
"The tool should improve its pricing."
"We'd like to see Jira have more integration with a development ID."
"The part when it comes to the testing area is a bit hard to handle. The screen is too small, you can't really read what you're typing in, and it's only for the testing area. It looks like they have pressed in more than the UI system could handle to display it properly."
"As the solution is highly configurable, it has very poor governance."
Adobe Workfront is ranked 10th in Project Management Software with 31 reviews while Jira is ranked 4th in Project Management Software with 266 reviews. Adobe Workfront is rated 8.4, while Jira is rated 8.2. The top reviewer of Adobe Workfront writes "A Highly Stable and Reliable Enterprise Work Management Solution ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Adobe Workfront is most compared with Wrike, Asana, monday.com, Smartsheet and ServiceNow Strategic Portfolio Management, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Adobe Workfront vs. Jira report.
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