We performed a comparison between Alert Logic and Darktrace based on real PeerSpot user reviews.
Find out in this report how the two Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"The installation and configuration were slick."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"The solution was consistently available, and I cannot recall any instances where it was down."
"It is a very stable product."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"The active threat dashboard is the most valuable feature of this solution."
"Provides great network protection."
"Artificial intelligence and machine learning functionalities are valuable."
"We liked their approach to identifying intrusions or network anomalies using AI."
"I am impressed with the product's ability to give insights into network traffic."
"One member of staff is enough for deployment and maintenance because Darkforce is AI-driven. It does a lot of things by itself."
"Darktrace is extremely stable."
"Technical support is helpful and responsive."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The setup process was complex."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"The documentation, especially with the initial setup, needs improvement."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"One thing I would like is for Darktrace to flag SMB traffic more accurately. Currently, it only flags that SMB traffic has occurred, but it doesn't specify which file was being transferred. This makes it difficult to investigate incidents involving SMB traffic, as we don't have concrete evidence of what was being sent."
"Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside. It should also have a better pricing plan because it is an expensive product."
"It takes time to go through the interface and pick up things. If it were a more straightforward interface, then it would free up time."
"Darkforce could be improved in the range of the interface; how to interact with the actions it's taking or not taking."
"It's a very complex platform."
"The user interface and the configuration are a bit complex and should be improved or simplified."
"Upper management wasn't sold on the value proposition."
"The initial setup is more complex and time-consuming than some solutions."
Alert Logic is ranked 28th in Vulnerability Management with 11 reviews while Darktrace is ranked 11th in Email Security with 66 reviews. Alert Logic is rated 8.0, while Darktrace is rated 8.2. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x). See our Alert Logic vs. Darktrace report.
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