We performed a comparison between Alluvio Aternity and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Alluvio Aternity provides useful functionalities including monitoring machine health and performance data, tracking desktop application usage, offering customization options, measuring UXI score, and ensuring endpoint visibility. Datadog offers dashboards, error reporting, a user-friendly interface, log analysis, and infrastructure monitoring capabilities. Alluvio Aternity has opportunities to enhance its reporting capabilities, customization of asset management, performance counters, and options for monitoring databases. Datadog could improve in terms of usability, integration, intuitiveness of user interfaces, learning curve, monitoring external websites, and SSL security, among other areas.
Service and Support: Alluvio Aternity's customer service provides prompt and skilled technical support, ensuring high levels of satisfaction. Although local support is available, more complex technical inquiries may require assistance from overseas engineers. Datadog's customer service has received varied feedback, with some users praising its helpful and responsive nature. However, others have encountered slow or unresponsive support, especially in the Asia-Pacific region.
Ease of Deployment: The setup process for Alluvio Aternity was praised for being excellent, simple, and convenient. It involved installing agents on PCs using Microsoft's SCCM solution. The setup for Datadog was generally seen as uncomplicated and direct, although some users found it slightly intricate and necessitated additional adjustments or collaboration with multiple teams.
Pricing: Users generally find the setup cost for Alluvio to be affordable and satisfactory. Opinions regarding Datadog's pricing and licensing are mixed. Some users perceive Datadog as costly and perplexing, while others find it reasonable when compared to alternative options.
ROI: Alluvio emphasizes expense management for ROI, while Datadog's ROI has a range of outcomes, including positive sentiments and the possibility for growth.
Comparison Results: Based on user feedback, Alluvio Aternity is recommended over Datadog due to its straightforward and intuitive setup process. Users appreciate Alluvio Aternity for its effortless deployment of agents and low maintenance requirements. Furthermore, Alluvio Aternity offers valuable insights into machine health and performance, customization options, and an easily navigable interface. Ultimately, the simplicity and user-friendly nature of Alluvio Aternity make it the preferred option.
"The application response time. That's what our business has been having a problem with."
"The data collected by the agents on each end point is the most valuable feature for us."
"Alluvio Aternity is stable."
"Being able to proactively identify issues on user systems."
"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."
"The item we use the most and what upper management wants is the SLA reports. It's a good summary of how the applications are performing over time from month to month."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"We have way more observability than what we had before - on the application and the overall system."
"The solution has helped our organization with custom events to track specific cases."
"The tools are powerful and intuitive to set up."
"Datadog has proven to be easy to set up and legible for both development and operational teams."
"It has empowered all our platform engineers with a very powerful and easy to use monitoring system."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"The dashboards and the performance of the software have been great."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
"I would improve the dashboard, the presentation player."
"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
"Reports were a lot easier in the older versions"
"I would like to see more granular performance counters collected and viewable from the endpoints. That would be great."
"The solution's downloadable reports could be improved."
"The real issue with this product is cost control."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"This service could be less costly."
"Billing should be more transparent."
"It can be overwhelming for new people as it has a lot of features."
"I found the documentation can sometimes be confusing."
"When it comes to storing the logs with Datadog, I'm not sure why it costs so much to store gigabytes or terabytes of information when it's a fraction of the cost to do so myself."
"Some of the interface is still confusing to use."
Alluvio Aternity is ranked 21st in Application Performance Monitoring (APM) and Observability with 37 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Alluvio Aternity is rated 8.4, while Datadog is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and New Relic, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability. See our Alluvio Aternity vs. Datadog report.
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