We performed a comparison between Dynatrace and Alluvio Aternity based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is the preferred option over Alluvio Aternity due to its more comprehensive features such as real user monitoring, session replay, and synthetic monitoring functionalities, as well as AI capabilities for automating incident alerts and topology visualization. While Alluvio Aternity provides valuable data on machine health and performance, users suggest that it could benefit from more customizable reporting options and detailed performance counters.
"Aternity easily provides visibility of all the endpoint machines to my clients."
"The item we use the most and what upper management wants is the SLA reports. It's a good summary of how the applications are performing over time from month to month."
"The detailed level of information you are able to get on the complete environment all of the way down to a specific machine."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"The most valuable features for us are the Incident Management dashboard, Application Status dashboard, and Activity Analysis UI."
"The application response time. That's what our business has been having a problem with."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"No one else works with security gateways. I am able to configure those perfectly well within the banking and FDIC infrastructure to pass audits."
"Dynatrace alerts are based on deviations from the reference metrics which are constantly collected."
"It scales well. We are going to be able to use it for everything we need. "
"The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure."
"The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments."
"The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds."
"We have been using it to find bugs in our production environment."
"I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."
"Its user interface and features should be improved. They don't support new versions of certain Linux editions. That is one of the reasons why we have to move to another solution."
"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD."
"The solution is available at a higher price than other solutions."
"For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well."
"Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you."
"The solution's downloadable reports could be improved."
"When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?"
"I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that kind of customization. So if they had more agents for more platforms and more applications, I think it would be better."
"The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned."
"They need to develop how to capture the JDBC and MBeans metrics."
"It is necessary to improve the integration with the product, Oracle Siebel."
"They need better infrastructure monitoring. New Relic is beating them for infrastructure monitoring."
"Definitely something to be improved is that OneAgent runs as a route, and not all applications want to run as route. Part of the problem is different technology companies will have various rules, regulations, and policies around what can run as a route."
"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
Alluvio Aternity is ranked 21st in Application Performance Monitoring (APM) and Observability with 37 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. Alluvio Aternity is rated 8.4, while Dynatrace is rated 8.8. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Alluvio Aternity is most compared with Nexthink, SysTrack, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Alluvio Aternity vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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We did a trial of the Dynatrace vs AppDynamics vs New Relic Real User
Monitoring tools and based on this we selected New Relic, mainly because of
their powerful Insights tool that easily allows you to create your own
dashboards / alert using a variant of SQL.
Since we acquired the RUM tool (Browser) we have trialled their APM tool
which we are currently appraising vs our existing CA APM tool (Introscope)
- early signs are encouraging for New Relic.
After 9 months we have found the New Relic tools that we use to be very
useful and they have excellent post implementation support.
Being SAAS only has not been an issue, and for example on Black Friday
their tools did not slowdown at all.
Hello,
Thank you all for the very kind and informative comments.
Some ideas regarding the requirement list.
Looking at a high level, the requirement list will contain:
- This is strategic tool, so go after the big/leading names.
- Easy remote deployment& management.
- Quick learning curve and strong local support.
- Flexible& competitive pricing model.
Technically speaking:
- Client side application level support: Browser based, Mobile Native App., Smart (Fat..) desktop
applications (mainly in Microsoft environment - .Net , C#).
- Client side Operating Systems: Mobile (iOS, Android), Desktop (Win7 and up).
- Server side Operating Systems: Linux, Windows.
- Virtualization: Microsoft, VMware,Citrix.
- Various server side applications (DB,ESB, HDFS....).
-Features:
Easy to set thresholds and automatic "trigger to action" capabilities.
Management console that can show information from a different customers in an easy way.
Another question I struggled with:
How do you deal with Information Security issues of remote connection to the client's production environments (both technical and business agreement aspects) ?
Best,
Avi
Avi,
How are you ?
I am Elad and I am the COO at Correlsense.
HQ in Boston and R&D site in Israel we have a very extensive partnership program that we have signed with companies that have the offering you describe here.
Would be happy to talk : eladk@correlsense.com
I am looking forward to talking to you.
Regards,
Hi Avi,
A lot of technical aspects had been discussed, but in my experience the most valued features include>
Multi Tenancy
Service Level Management Module is mandatory which supports service, calendars, offerings, etc.
Another great feature is the monitoring tool, which must support agent and agentless deployment
The thing is:
Measure -> Manage -> Improve
Hi,
What about Correlsense?
Thier APM product is called Sharepath and they are based in Israel.
Good luck
Hi Avi,
I AM biased working for CA Technologies but have you considered us?
We have recently released some highly innovative updates to our APM suite and work with quite a number of MSPs globally - I think you would be pleasantly surprised if we had a chance to take you through our capabilities.
Kind Regards
Paul Casaneanu
CA Technologies
Hi Avi,
My name is Gil and I've been working with APM solutions since 2005 when it just began. In my experience, it is most important for you to define your requirements from the APM platform, besides its pricing, before starting to evaluate solutions.
Let me give you some examples:
- Do you need to provide useful information for developers when there is an application problem and pin point the problem ?
- Do you need to monitor the full end to end user experience of global customers accessing sites and mobile apps for your customers and also gain some insights about the specific user session ?
- What technologies are required to be monitored ?
- Can you install anything on the client machines (if not - for example Aternity is not on the table) ?
- Do you need some auto discovery capabilities with regards to architectures, data flows, dynamic baselines, etc. ?
So you see, there isn't a simple answer. That being said, from my experience in the past 5 years, I found the Dynatrace platform the be the most complete one, and suited for both small and large companies. Additionally, the fact that it has 750 people in R&D makes me sleep well at night when my customers are using this platform. I don't have a hands on experience with AppD or Atternity, but have seen the customers comparing Dynatrace to them and heard about their reasons for making a choice.
Hope this helps,
Gil
Hewlett Packard Enterprise is another APM vendor you might consider. HPE is an innovator in the Gartner Magic Quadrant and that rating is based upon advanced user experience monitoring capability as well as a wide range of SLA management features – both critical for an MSP.
HPE AppPulse APM excels at User Experience Monitoring. Its capabilities extend beyond just identifying the user action that precedes a problem into mapping out the entire “User Flow”. This enables you to see all of the transaction steps that the user follows to initiate their transaction.
Since there are usually multiple flows that a user can choose from while starting from the same initial action, so that you’re able to determine if any of you user flow paths are more problematic than others. Listing the initiating user action alone, as most of the other products do, isn’t enough to show you which transactions the action has impacted and which are fine.
This creates a 3D view of user interaction versus the more 2D picture that pointing to the user action provided by competitive offerings creates.
Another very strong capability for MSPs that HPE APM provides is SLA management. HPE AppPulse Active provides a range of SLA alerts, notifications, and reports to enable you to continuously monitor SLA compliance for all of the app environments under management.
These SLA management capabilities along with scripting capability based on HPE LoadRunner TruClient and VuGen technologies and allows load test to be run against apps in production using the same protocols used in QA/Test.
HPE Mobile Center, which is part of HPE’s ADM software suite along with LoadRunner and StormRunner, enables you to capture test scripts directly from actual mobile devices and then use them for pre-production load testing as well as within AppPulse Active APM in production.
Overall, this provides the most comprehensive range of performance management and testing tools available to enable you to ensure optimum service for your customers. You can also offer them additional service capabilities to enable them to support “bring your own device”, web apps and enterprise app monitoring.
Most of the HPE APM products are offered as SaaS offerings to make them very affordable for your SMB customers to whom overall cost is critical. They also offer very intuitive point and click web interfaces, which makes them easy for Line of Business users to use.
Best of all, all HPE APM products are developed in Israel. Our team there would be glad to assist you in implementing your MSP programs. We also have numerous reference customers in Israel to whom you could speak to obtain their insights about HPE APM products. That can also enable rapid local support which might be critical for ensuring your business success.
Tom Fisher
HPE APM
tfisher@hpe.com