We performed a comparison between Amazon WorkMail and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"The best feature is that Amazon SES provides verified email messages."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"We use the tool for transactional emails and marketing."
"There is no need for me to set up security."
"Amazon SES is very easy to configure."
"The product is very user-friendly."
"Intuitive and easy to use."
"It is for emails, and it seems to work okay."
"The most valuable features of Microsoft Exchange Online are spam filtering, 50 GB of email storage, good integration with Outlook, and ease of management."
"Stability has increased exponentially since 2010."
"What I like about Microsoft Exchange Online is that it's a very convenient solution because it's part of the Microsoft business suite. This is the first email service I've used that lasted for many years, and I'm still using it because it's very convenient and it's suitable for my needs. Microsoft Exchange Online is the best product in the world for me because I don't remember any other service that's so well-accepted."
"I enjoy not having to maintain the local infrastructure, local servers, local whatever. You use the software and don't have to worry about the details."
"Technical support is helpful."
"The solution generally works well. We can send and receive emails just fine."
"I would like to see detailed reports on email success and failure rates."
"The only issue is the price, which is far too expensive."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"The product should improve technical support."
"There is room for improvement in the scalability."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"The pricing could be cheaper."
"The solution's performance can be improved when you are trying to access it remotely."
"In the next release, I would like to see more features added to the security of the solution."
"I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails."
"I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities."
"It should integrate better with social media formats."
"The price could be an area of concern for many."
"There is an annual enterprise subscription could improve by having more features."
Amazon WorkMail is ranked 5th in Email Applications with 9 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Amazon WorkMail is rated 8.6, while Microsoft Exchange Online is rated 8.6. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Amazon WorkMail is most compared with Google Workspace, ZeptoMail, SendGrid, MailChimp and SendinBlue, whereas Microsoft Exchange Online is most compared with Google Workspace, ProtonMail, Zoho Mail, Zimbra Collaboration and IceWarp. See our Amazon WorkMail vs. Microsoft Exchange Online report.
See our list of best Email Applications vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
