We performed a comparison between Microsoft Exchange Online and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"
"Microsoft Exchange Online is an easy-to -use email solution."
"Microsoft Exchange Online's resiliency is its most valuable feature."
"The most valuable features of Microsoft Exchange Online are spam filtering, 50 GB of email storage, good integration with Outlook, and ease of management."
"The most valuable feature is the cloud environment."
"Exchange Online's best feature is its webmail platform."
"Microsoft Exchange Online has great functionality."
"The product’s most valuable feature is the online archive."
"Good email solution and it's open-source."
"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."
"The stability is good and keeps getting better with each new update."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The most valuable feature of Zimbra Collaboration is email functionality."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"The solution is easy to implement."
"It is tricky to integrate Microsoft Exchange Online if you are in an infrastructure provided by other vendors."
"Technical support can be improved by shortening the response time and increasing their knowledge."
"The price could be cheaper."
"In the past, we had issues with DB in mailboxes."
"I couldn't delete an email account because it was identified as my primary account by the application."
"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."
"We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area."
"The solution's performance can be improved when you are trying to access it remotely."
"The product must be more customizable."
"The solution could improve by making it easier to use."
"There are some security issues."
"The installation is not straightforward, it can take two days for the full implementation."
"We have had an issue with security."
"The antispam and antivirus features are hard to understand on mobile devices."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. Microsoft Exchange Online is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and HCL Notes. See our Microsoft Exchange Online vs. Zimbra Collaboration report.
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