We performed a comparison between Apigee and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Great flexibility with its features."
"The most valuable feature is the API gateway."
"The usability is one of the best aspects of the product."
"Apigee is relatively easy to use for developers."
"Tracing in Apigee is a very good feature."
"Apigee's best features are flexibility and breadth of capabilities."
"The initial setup was easy - there was an onboarding document with steps that we followed."
"Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"We can code in Java, which is really good feature. There is very vast command available, which can be used in mapping."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"The platform has been very consistent and responsive."
"An area for improvement would be to provide more information while troubleshooting."
"I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support."
"We are experiencing issues with automation; the production in Apigee is quite time-consuming."
"The number one area this solution could be improved is by implementing support. Support is not a part of this solution."
"I'd like this solution to improve on releasing new features; I'd like it to be more frequent."
"The solution’s scalability could be improved."
"Technical support model for OPDK should be more exposed and mature in terms of providing support during installation, run, and debug of Apigee in production on OPDK mode."
"Areas like traffic handling of incoming requests, security features between third-parties and Apigee, and between Apigee and internal network servers, resources, or JSON areas, etc."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"API connectivity needs improvement as well as the GUI. The GUI hasn't changed that much in 10 years, but of course, that's already been updated. I would say I'm excited about the screenshots but that's about it."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
More SEEBURGER Business Integration Suite Pricing and Cost Advice →
Apigee is ranked 2nd in API Management with 82 reviews while SEEBURGER Business Integration Suite is ranked 19th in API Management with 37 reviews. Apigee is rated 8.2, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of Apigee writes "Has a robust community and outstanding performance". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". Apigee is most compared with Microsoft Azure API Management, IBM API Connect, WSO2 API Manager, Amazon API Gateway and Layer7 API Management, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management. See our Apigee vs. SEEBURGER Business Integration Suite report.
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