We performed a comparison between Appium and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Mobile Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We get a list that shows all devices that are connected to the system."
"The most valuable feature is that it's easy to launch applications. Appium has everything that Selenium has. So many good tools support Appium. We can take some Excel sheets and use them to fill out the text box that's in there. We can also take screenshots of failures."
"It has great documentation and excellent community support."
"Appium provides a record-and-play option, and the commands are the same as those that Selenium uses. So a person who has some exposure to Selenium will be able to write a piece of code in Appium."
"We develop apps using the React Native framework, and Appium integrates well for testing those apps. The Appium automation framework also has good integration with GitHub Actions and plenty of other tools and frameworks, including BrowserStack."
"The latest versions of the solution are stable."
"The best feature of Appium is that it allows you to inspect the element. With the Appium Inspector, you don't have to install another application to do the inspection. I also like that Appium has Android device connectivity. Currently, most people use Appium as automation software, and I haven't found any other tool that's more powerful than Appium."
"The solution is stable."
"It works beautifully. I haven't had any errors."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"Checking out or extracting a report is just a click away."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"There are no major performance issues in the solution."
"The reporting tools are very solid."
"I rarely use Appium nowadays because I'm now at the managerial level, but the last time I used it, whenever I selected and clicked on an element, Appium was very slow. I tried to debug it, but I still couldn't find the problem, so this is an area for improvement in the solution. Another area for improvement lies with the connector and server. For example, the effort to get into the local machine sometimes causes the emulator to become slow, which then leads to failure in testing, and this is the usual issue I've encountered from Appium. An additional feature I'd like added to Appium in its next release is being able to do automation in iOS without using XPath and the name of the element. In Xcode, you can use previous UI tests for detecting elements, but in Appium, you have to use Xpath and the element name instead of being able to directly put the X-UiPath, which is what you can do in Xcode. In iOS as well, sometimes the element doesn't have a name or a path. Sometimes, there's also no element."
"We haven't been able to fully leverage Appium for multiple reasons. I think number one is just that the tests take a long time to run. We have had some issues around just the results themselves and how predictable they are, but those are not issues with Appium directly."
"Appium has problems with automated validations following iOS updates, causing us to have to validate manually."
"Appium could improve by enabling record and run techniques similar to what they have in other licensing tools, such as Micro Focus. We have to all write the code, and then we can proceed."
"It needs to accommodate applications that use React.js and AngularJS."
"They should add an in-built framework."
"What needs improvement in Appium is its documentation. It needs to give more context on the libraries that Appium is using under the hood. For example, my team is using Appium for Android automation, and a lot of times, I feel that there's functionality that's available through the Appium interface, that exists within the UIAutomator, but there aren't a lot of useful or helpful resources on the internet to find that information, so it would be good to have some linkage with the underlying platform itself. Another room for improvement in Appium is that it's buggy sometimes. For example, at times, there's a bug in the inspector application that doesn't allow me to save my desired capability set, so it would be nice to get that bug fixed, but overall, Appium is a good tool. The Touch Actions functionality in Appium also needs improvement. For example, if I want to initiate a scroll on the device that I'm running Appium on, sometimes Swipe works, but in other situations, I have to explicitly use action chains, so I'm not too sure what's the better approach. What I'd like to see in the next version of Appium is a more intelligent and more intuitive AppiumLibrary, in terms of identifying menus and scroll bars, etc., because right now, I'm unsure if I have to do a lot of export reversals to get to the elements I'm looking for. It would be nice to have some functionality built in, which would allow me to easily get those exports."
"Support-wise, it could be better."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
"Technical support could be a bit faster."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"An improved UX may be helpful in the solution's next release."
"Its documentation and price should be better."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"The interface could be more user-friendly and offer more customization."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
Appium is ranked 7th in Mobile Development Platforms with 25 reviews while Salesforce Platform is ranked 3rd in Mobile Development Platforms with 81 reviews. Appium is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of Appium writes "It's easy to launch applications". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Appium is most compared with Tricentis Tosca, Katalon Studio, Perfecto, Xamarin Platform and Ionic, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OpenShift. See our Appium vs. Salesforce Platform report.
See our list of best Mobile Development Platforms vendors.
We monitor all Mobile Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
