We performed a comparison between Appian and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is very flexible."
"Appian also has very flexible local integration."
"The most valuable feature is business automation."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"The technical support is excellent."
"This is the most complete solution of its kind."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"Salesforce is a phenomenal application. It's very diverse."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
"Marketing and Sales Lead, Forecasting, Campaign management."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"The solution scales extremely well."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"It was pretty easy to deploy."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"The solution could improve robotic process automation."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"We'd like improved functionality for testing new devices."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"My only request is that they decrease the license costs."
"The reporting functionality is not very intuitive."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"UI needs to be more intuitive and user friendly."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"I don't have any notes for improvement. It serves us well."
"Some business functionalities could be improved."
"The reporting needs improvement and the dashboard could have more components added."
Appian is ranked 6th in Rapid Application Development Software with 58 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 81 reviews. Appian is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and IBM BPM, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, ServiceNow and Amazon AWS. See our Appian vs. Salesforce Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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