We performed a comparison between Arcserve UDP and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the duplication."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The standard backup and restore feature is most used."
"I like the tool's speed."
"The backup is the most valuable feature. It also makes storage very easy."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"Global deduplication is the best feature of this solution."
"We don't have to spend a whole lot of time worrying about DR and whether or not we are covered. Zerto just works. As it is replicating, we don't need to spend a whole lot of time with it. That is a huge benefit as far as daily management."
"Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation."
"This product is impressively easy to use. It's dummy-proof, once it's set up."
"Zerto is scalable."
"Zerto provides our customers with the ability to continue work, even if something happens to their office or data center."
"The most important features are the simplicity of recovery and the wider capabilities and feature sets than VMware SRM has."
"Our RPOs and RTOs are now more in line with our other critical systems."
"It works really well. It's simple to set up and works well. Moreover, disaster recovery to the cloud to our organization is very important. We actually had to use it three years ago, and it worked out well for us."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Licensing is an area that needs improvement."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"A lot of their new technologies are not very good."
"The technical support of the product is an area of concern where improvements are required."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"The tool doesn't provide cloud integration in India."
"While going in, we were looking at the backup tool so that we had a DR tool and a backup tool, but they stopped developing their backup solution built into it. That was a bummer for us, so now, we have a DR solution, and we have a backup solution."
"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
"I would like Zerto to add support for VMware's lifecycle manager."
"Its initial setup can be better. It looks easy, but if you do not have things in the right place, it is not as easy as it looks. Some of the instructions were not clear. They were a little bit confusing. For example, while setting up SSH initially, it was a little bit unclear if I needed to use a regular credential or some other credential. This was one of the things that was a little fuzzy, and we had to get somebody else involved to help us out."
"Zerto could be considered as a backup product but this is not true. So if we could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where we need to recover something, that would be helpful. Anyway, we think that Zerto will win with no competition in the Disaster Recovery process, so we stay focused on this. Now we are testing version 10 which include real-time ransomware detection, a new Cyber Resilience Vault and enhanced cloud capabilities and security: we expect more from these features for superior hybrid cloud security."
"The improvement that I would like to see is a little bit easier product knowledge, things like that. It's getting a lot better than it was before because it's not as old of a product as Cisco, but if you look for something like Cisco routing and networking, you'll find millions of articles out there and it's everywhere."
"I am a little bit worried about how Zerto will work with large volumes of data, such as replication for big data and very large files."
"We would like some of the real fine or granular things. We've submitted a few minor things for enhancements such as being able to control bandwidth utilization for each facility you replicate to versus overall. We just need a little bit more granularity on some of the things, but there is not a whole bunch that is in need of tweaking."
Arcserve UDP is ranked 9th in Disaster Recovery (DR) Software with 42 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. Arcserve UDP is rated 7.6, while Zerto is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and NAKIVO Backup & Replication, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our Arcserve UDP vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors and best Backup and Recovery vendors.
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