We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Logpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight Enterprise Security Manager is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Logpoint is noted for its advanced technology and extensive log-collection, parsing, and analysis mechanisms. ArcSight ESM users have recommended improvements in training, speed, and data administration. Logpoint can improve its dashboard customization, resource efficiency, network hierarchy diagrams, and agent deployment.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Logpoint's customer service receives high marks for its exceptional technical support and responsive engineers, but some users reported delays in receiving help from higher-level support.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Logpoint's initial setup can be complex and time-consuming or fast and easy, depending on the user's experience and the organization’s size.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. Logpoint's fixed pricing model is seen as cost-effective and competitive.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Logpoint makes costs more predictable and enables companies to generate revenue through security operation services.
"The user interfaces are quite good and speedy."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"I am satisfied with the solution's stability."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"The solution is pretty stable."
"The stability of ArcSight Enterprise Security Manager is good."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."
"The solution's user interface is quite simple, and the integration is better than other products."
"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
"They basically charge you in a better way."
"The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface."
"What I like best about LogPoint is its cost-effectiveness compared to other solutions. LogPoint also has better dashboards which I find valuable. I also like that you can create use cases based on your assets."
"The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"ArcSight ESM is lacking cloud scalable technology."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"The UI interface is somewhat complex and needs to be simplified."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"The customer experience could be improved."
"In certain cases, this product does have false positives, which the company should work on."
"The solution could be more stable."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"It is complicated to collect daily logs from other systems."
"It is a good product, but its interface or GUI could be better."
"The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness."
"Log management could be better because transporting the log from a password to the client system takes time."
"Logpoint is not flexible. Its documentation is not user-friendly."
"The solution should offer more integrations and third-party solutions like incident response platforms or allow access to third-party big data"
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Logpoint is ranked 29th in Security Information and Event Management (SIEM) with 20 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Logpoint is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Elastic Security, whereas Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Microsoft Sentinel and Wazuh. See our ArcSight Enterprise Security Manager (ESM) vs. Logpoint report.
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