We performed a comparison between ARIS BPA and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"Good at controlling the workflow and relevant key processes."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"Process Modeling or Process Mapping/Documentation. This is the most comprehensive tool for capturing the process details. Any organization who wants to embark on a BPM journey, process mapping/documentation, lays the foundation for the BPM led implementation."
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"The simulation engine and SAP integration are technically very robust."
"There is a module designer, that one is very powerful and it creates very good reports."
"You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application."
"We like the governance."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"iServer has valuable features for workflow and document management."
"This is a flexible tool compared to some other solutions."
"The initial setup is easy."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The pricing of the solution can be improved and the initial setup should be made easy."
"The tool needs to improve its support since they take long to respond."
"It would be helpful if ARIS BPA could have a simple database to get the extract of various attributes."
"ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product."
"Since ARIS 9.X was released, the product has not been as robust and responsive as the previous versions."
"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."
"Since this is a design tool, seamless interface to make the process flows executable."
"I believe the solutions BPM tools are not very good and need improvements."
"The migration tool needs to be included in the main package, and not as a separate license."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"It runs relatively slowly."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"There could be features for process mining, process simulation, and analytics."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"I haven't used this solution long enough to know what areas could be improved."
"The performance is slow, which is something that should be improved."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS BPA is rated 8.4, while iServer is rated 7.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and iGrafx Process360 Live Platform, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, MEGA HOPEX and BiZZdesign HoriZZon. See our ARIS BPA vs. iServer report.
See our list of best Business Process Design vendors.
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