We performed a comparison between Aruba Wireless and Cisco Meraki Wireless LAN based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Of the two solutions, Cisco Meraki Wireless LAN is the more popular choice with PeerSpot users. While both have great features, users of Cisco Meraki Wireless LAN seem to find fewer things lacking with it and are generally satisfied. In regards to service and support as well, Cisco users are happy with the service they receive. However, users do feel that it is an expensive solution.
"The simplicity is great."
"The solution is stable."
"The solution is pretty generic and easy to use."
"You can easily monitor, manage, and cover all your IT equipment."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"It provides private network access, helping us protect our company’s devices."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The performance and the application monitor. You can select the applications you want to use and block on your network"
"Aruba Wireless does not have too many distinguishing feature sets. However, tunneling is more flexible in this solution than other solutions, such as Ruckus."
"AirWave is a valuable feature."
"The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
"Stability and its ability to handle more devices has been an improvement for our organization."
"The fact that Aruba Wireless has a virtual controller onboard the internet access points makes it cheaper than other solutions."
"The most useful feature of this product is the configuration that allows us to have several areas covered with one unit."
"It is easy to install and deploy."
"Cloud managed wireless LAN product that's stable and scalable. It's an easy to deploy and easy to troubleshoot solution."
"It is very handy to have a support number to call."
"Meraki WLAN is easy to deploy, includes a cloud controller, and updates continuously. It also offers high visibility."
"The user interface is very simple and easy to use — our customers are very satisfied."
"Cisco's technical support is very good and better than other vendors."
"The management and upgrades are very simple and straightforward."
"The most valuable features in Cisco Meraki Wireless LAN are that we were able to see all the registered users for each particular WAP, which is a big help. The roaming allows us to have continuous wireless throughout the building. The signal can carry over from one WAP to another. Which is probably the most important feature."
"It makes the process much easier by providing visibility and centralized control over the network."
"The solution is expensive."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"I need a bit more time with it before criticizing the features."
"Juniper Mist Wireless Access Points’ support services need improvement."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"If you want to do more specific stuff, it's a bit limited."
"The pricing should be made cheaper."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay. Pricing for the product is also on the higher side. Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster. Other areas for improvement in the product include integration and configuration."
"Customer service really needs to be improved. If the customer support was better, I would recommend it to others more than I do now. Considering that you have to pay yearly for support, I expect a higher level of support."
"I believe that Aruba's support could be improved."
"Aruba Wireless is a good product, but it still has some issues, especially at the beginning, where there's inconsistent syncing between the cloud and the APs. Sometimes, there's also a little lag when accessing the query."
"Aruba Wireless is a little bit complex to use and operate."
"There were some settings which were confusing and unlabeled when trying to use the online help with the newer firmware."
"Better integration with equipment from other vendors would ease the deployment process in some cases."
"There has been a recent decrease in the level of support."
"The ease of use is average. It could be more user-friendly."
"It's performing well, really well. We don't have any issues. We only have issues if there is a lot of rogue APs in the neighborhood and that not Meraki's fault."
"There is only one particular thing that needs improvement. Sometimes, for example, when you need to open a ticket, although it's under the umbrella of Cisco, you still need to go to the Meraki support."
"It would be better if they enable full integration with Cisco's cloud-based network in the next release."
"It would be good to integrate with ISE in the future."
"It would be useful to have a service management platform integrated within this solution where we can measure the customer experience."
"In some cases, they could include enhanced features in the product, such as a firewall console and traffic analysis."
"Overall the solution needs to have more time to mature."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews. Aruba Wireless is rated 8.4, while Cisco Meraki Wireless LAN is rated 8.2. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". Aruba Wireless is most compared with Cisco Wireless, Ruckus Wireless, Ubiquiti WLAN, Huawei Wireless and Mist AI and Cloud, whereas Cisco Meraki Wireless LAN is most compared with Ruckus Wireless, Ubiquiti Wireless, Mist AI and Cloud, Cisco Wireless and Huawei Wireless. See our Aruba Wireless vs. Cisco Meraki Wireless LAN report.
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Pricing is different based on region; it depends on Aruba's and Cisco's strategy in the region. You must contact the respective partners to get an accurate price for comparison.
That being said, in MENA where I live, as of a few months ago (21H1), Aruba pricing was cheaper than Cisco.
Aruba licensing for the AP's is much cheaper compared to Meraki.
You can get a 1/3/5-year cloud license per AP.