We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The solution is pretty generic and easy to use."
"Overall, we've been very pleased with the performance."
"The simplicity is great."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The artificial intelligence feature is very good."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"In terms of reporting, in terms of all the user reports, it's very rich."
"Allows for cloud-based management of your Wi-Fi network."
"The most valuable features are the multiple types of user groupings and access management."
"The graphic user interface is very nice."
"The settings of Cisco Meraki Wireless LAN can be very granular. You can lock down and block devices with the controls. For example, we have four different wireless settings, such as guest, employee, security, and backup. For example, the settings for the employees, if they use laptops, they're required to have certain settings, such as an antivirus installed. If they do not then Cisco Meraki Wireless LAN will not let them connect. This is very good protection because the network works on the bringing your own device(BYOD) principle. It's a BYOD environment now, and you also don't want them to bring infection into the environment because these people are connecting to the LAN via wireless connections. We have to be careful because we're managing it, we have to be very strict with regards to the rules and policies."
"We can deploy it and check in on our customers without having an on-site connection or an on-site infrastructure for elderly customers."
"The product's cloud controller is easy to use."
"The most valuable features are the management tools, including monitoring and reporting."
"The network security the solution provides is its most valuable aspect."
"AI-driven automation helps implement the solution quickly."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"Ability to control the access points by groups."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"AI is the most valuable feature."
"The cost is the most valuable aspect of this solution."
"If you want to do more specific stuff, it's a bit limited."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"Enrolling into the tool is a tedious process."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"Improving third-party integration is key for Juniper Mist's next release."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Juniper Mist Wireless Access Points’ support services need improvement."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"Currently, only a limited number of clients can connect to these devices."
"It is not a very stable solution."
"They should introduce a grace period of 60 days after license expiry because as it is now, it automatically goes down and there is no grace period."
"The commercial version of the solution could be cheaper."
"The solution cannot be looked upon for one year or short term because you will pay back all the discounts they offer the next time you pay for renewal."
"In a future release, they should offer a next-generation UTM, where you can manage all items and the network, and have it include a lot of security features like fingerprinting functionality."
"It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."
"There's nothing that special about it."
"Mist AI and Cloud need to improve the configuration speed."
"There is no local support for Mist in Brazil."
"There could be more integration."
"Mist AI and Cloud should improve its integrations."
"There are some technical issues that may require attention"
"It would be beneficial to have support for the Chinese language."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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