We performed a comparison between Automation Anywhere (AA) and AutomationEdge based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers."
"With Automation Anywhere, what used to take us two days now takes us twenty minutes."
"It gives us the capability of leveraging our investments in different applications. I can use Automation Anywhere to tie a number of applications or processes together, without having to do in-depth coding to automate something."
"From the customer's perspective, the biggest benefits are automation of the security and monitoring systems."
"It has drag-and-drop features, which makes it very fast for us to gather the required data."
"The most valuable feature of our solution is the cognitive computing because that is coming onto stream a lot faster than you would think. What used to be in the middle of, "Can this be done or not?", is becoming, "It can be done." We are getting some incredible straight through processing rates with AR around healthcare and financial services."
"IQ Bot is the most important feature and it has been extensively used by our clients."
"The speed of the delivery is its most valuable feature."
"The most valuable feature of AutomationEdge is creating accounts."
"The support from the vendor is very good."
"The product's most valuable feature is the executor."
"The initial setup was easy and straightforward."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"It helps us with cost optimization and easy implementation."
"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."
"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."
"More and more innovation is going on, and they'll have to keep adding features to keep up with the market. They have generative AI on their platform, but that's a new part. They are working on it. It's not 100 percent foolproof, but eventually it will get better. They need to work on their AI capabilities."
"Attended automation sometimes might go into exceptions, thus we need to monitor it in-between, then check whether it is working properly. This way, we ensure the bot is working properly."
"Unwanted windows are popping up. We have to train a bot to recognize the window if it comes up, know what it is, and click it. If it is interrupting our bot, I just want to avoid that window, because I am getting failed logs."
"If you work with image recognition and custom objects, there are stability issues."
"Their bot runners could be made to handle multiple payloads at the same time because if I want to run multiple parallel operations, the number of bot runners that I have to buy just keeps increasing. It is adding to the cost. However, there is a possibility that we don't need that many bot runners, and we can run multiple operations in a bot runner. This would be a great addition to have."
"Some NLP AI is required to work in combination with RPA, especially for reading unstructured emails."
"When a bot is in production, sometimes the keystrokes will not work. I am not sure why, and we have tried to contact technical support. They said that they don't have an answer for this. It happens in the the remote environment when we are deploying a bot into AWS machines. So, technical support said this happens in AWS machines sometimes: If the bot is running and the machine is locked, then at that time, the key strokes will not work. They have provided that solution, but we are trying to avoid keystrokes now."
"We looked at the Bot Store initially and didn't find much."
"It's not an intuitive tool."
"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."
"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."
"With the solution, customizing software can be time-consuming."
"The price of the solution could be improved."
"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."
"The installation process could improve. It was difficult to complete."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while AutomationEdge is ranked 16th in Robotic Process Automation (RPA) with 11 reviews. Automation Anywhere (AA) is rated 8.4, while AutomationEdge is rated 7.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of AutomationEdge writes "An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, Tricentis Tosca and Selenium HQ, whereas AutomationEdge is most compared with UiPath, Microsoft Power Automate, Blue Prism and EdgeVerve AssistEdge RPA. See our Automation Anywhere (AA) vs. AutomationEdge report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
