We performed a comparison between Automic Workload Automation and OpenText Operations Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation."It improves the visibility of what is going on on the system. If I have a problem, it is easy to identify, understand dependencies, and identifying the root causes than just running through scripts and searching through applications or servers."
"The very special feature that we use is the connection to ServiceNow."
"It is flexible. We can do additional scripting in Automic script, in combination with JSL language."
"Customers save a lot of money when they use this product, because of things like the scheduling tool."
"The most valuable feature is that I do not have to wait for one job to finish, then manually click on the next one to start. Automation is the best feature."
"I like that Automic Workload Automation has many features compared to other products. There are a lot of good features, and architecture-wise there is a valuable client concept. The architecture and the multi-tenancy is a multi-client concept. That is also useful."
"We can take something from crontab, something that's very nitty-gritty and low-level, and be able to put it into a nice interface, and be able to track it at every junction along the way, add alerting, interdependencies."
"It works. It does not fail. If something fails, it is not Automic."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"When you want to use the entirety of Automic, it is heavy."
"It seems still very technical to get the full features out... Once you get to some of the leadership levels, such as myself, you don't have time to go digging into it. It would be nice to have some additional performance features such as reporting, analytics."
"I hope going forward they will make some changes to the documentation. I hope they will write into the documentation what has changed and what the new names are. For example, some features have a new name. I hope they will make a translation the names in the old version to the names in the newer version."
"Some of the usual features, like calendar details, are now not there."
"In talking with other customers as well, they would like to see a few enhancements done where you can pull in outside data sources to get a cumulative view from one centralized place."
"There are some problems when using the new interface."
"We would also like improved SLR monitoring. There are SLR objects, but I can't define an SLR object plus one, or end days. I can only do it for one day. As we are time shifting to another day, it is not possible. This should be improved."
"Our recent experience with technical support has not been good, because it took a couple of months to get feedback. Traces and reports were sent, but were not analyzed for at least two months before providing feedback, and they did not give the right traces. This took two months to find out, so that was not too good."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"The price is an area that should be addressed because the price is high."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
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Automic Workload Automation is ranked 7th in Workload Automation with 85 reviews while OpenText Operations Orchestration is ranked 21st in Process Automation with 24 reviews. Automic Workload Automation is rated 8.2, while OpenText Operations Orchestration is rated 7.8. The top reviewer of Automic Workload Automation writes "A tool requiring an easy setup phase that provides its users with flexibility and flow chart visibility ". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, Dollar Universe Workload Automation and AppWorx Workload Automation, whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, Microsoft System Center Orchestrator and BigFix.
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