We performed a comparison between Avada Software Infrared360 and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Monitoring that ties into our incident management system"
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"Interrelating the logs and infrastructure issues, application issues, DC RUM, everything in one dashboard, saves us time in troubleshooting."
"The technical support has always been responsive."
"The best part of Dynatrace is that the tool is very lightweight and very easy to install."
"Comprehensive suite of solutions that can address all aspects of applications from dev to ops."
"It's very easy to reach the root cause of the problems in the applications, due do the analysis with Dynatrace. The timeframe to update and fix the applications has been reduced a lot compared to what we had before Dynatrace."
"PurePath view of methods and the call stack are extremely valuable for troubleshooting and performance review."
"Dynatrace gives us and our clients information about all layers and components of their platform, including the most important starting point for us: real-time and historical end user experience."
"It's great tool for building dashboards related to application performance."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"Make the Web UI more robust. Last time I used the web interface, it was still pretty crude."
"The thing that is preventing us from moving forward with Dynatrace right now is that we can't tag our customer traffic with a customizable tag. All of our students have a unique identifier and in AppMon we tag that and we can search by it very easily and it's very useful. But in Dynatrace, you can't yet customize and find people like that, so that's really preventing us. I heard that it's being worked on but I'm not sure when it's coming out."
"It is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace)."
"SSO options are missing."
"There is a limitation on timeframe. Now, if you look at the dashboard, it will state five minutes, then 15 minutes, then one hour, then six hours, and finally 24 hours. I would like them to provide a set of options defining the business hour."
"It definitely needs HA, because we have so many applications that are dependent on AppMon that it has been deemed critical. Any downtime, it just affects so many users. So that's one of our key asks for the future."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"Right now, for AppMon, the maximum handling load, the transaction per minute, is around 6,500. We had an issue on Black Friday or Cyber Monday, some kind of stability issue for users who could not log in. I want to see an increase in the load, at least to 7,000 or 8,000 transactions per second"
Earn 20 points
Avada Software Infrared360 is ranked 71st in Application Performance Monitoring (APM) and Observability while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. Avada Software Infrared360 is rated 8.8, while Dynatrace is rated 8.8. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Avada Software Infrared360 is most compared with IBM MQ, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Avada Software Infrared360 vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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