We performed a comparison between AWS Systems Manager and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"It has improve our organization through the remote management of non-domain joined devices."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"The main advantage is that Intune performs its intended functions effectively."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"Easy to use."
"Intune's security features for Apple iOS and Mac OS are helpful. We can check enrollment, manage public and private settings, and manage the organization's data using security key features."
"Has a variety of automation options."
"AWS provides Auto Scaling groups."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"The solution's ability to scale is good."
"The solution is user-friendly"
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The best feature of the solution is patch automation."
"Technical support is good."
"Scalability is good."
"The solution is stable."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"It gives us more speed to deliver services and applications, and we rely on security."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"The reporting needs to be a bit more interactive."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"Additional features can be added as per customer requirements."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Lacks sufficient integrations."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
"AWS does not have EKS cluster backup."
"The architecture is big, so the initial setup is not a straightforward task."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"BMC TrueSight Server Automation's scripting needs improvement."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Resource management on the base servers is sluggish and could be improved."
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AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. AWS Systems Manager is rated 8.0, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite and AWS CloudFormation, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite and Microsoft Configuration Manager. See our AWS Systems Manager vs. BMC TrueSight Server Automation report.
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