We performed a comparison between Azure Monitor and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is the preferred option due to its ease of setup, low-cost pricing, and integration with other Microsoft technologies. It also provides a more convenient and efficient solution for developers by offering a one-stop place to monitor all cloud resources across multiple subscriptions in one dashboard. BMC TrueSight Operations Management has valuable features, but needs improvement in areas such as cloud monitoring, reporting dashboards, and pricing.
"Technical support is helpful."
"It's a service from Microsoft, so it will scale."
"The most valuable feature is that it ensures our servers are up."
"The solution integrates well with the Microsoft platform."
"The solution is quite stable."
"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
"It has good troubleshooting features."
"Good load and metrics gathering and very good analysis."
"I like the event management part."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It works irrespective of the operating system we’re running."
"The initial setup of BMC TrueSight Operations Management was easy."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The most valuable features of the solution are alert management, alert generation, and event management."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"I need connectivity with cost management."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"The scalability could be improved as there are some limitations."
"The length of latency is terrible and needs to be improved."
"I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now."
"I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"Azure Monitor could improve network performance monitoring and make it more advanced."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
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Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews. Azure Monitor is rated 7.6, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". Azure Monitor is most compared with Datadog, Dynatrace, Sentry, Prometheus and Grafana, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Splunk Enterprise Security. See our Azure Monitor vs. BMC TrueSight Operations Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.