We compared Barracuda Email Security Gateway and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"The solution is scalable."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"This product is powerful and quite simple to use."
"The solution's anti-spam features are its most valuable aspect."
"We find the email security to be valuable."
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
"It's definitely scalable."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"It is scalable."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The initial setup is just a standard process."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The scalability is pretty good; it does what it is supposed to do."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"Barracuda should have a sandbox feature in the appliances."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"The DMARC security is somewhat weak and could be strengthened."
"False positives have given us issues."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"We are using the tool’s 400 model which does not offer accurate spam detection. We have also had performance issues with the tool."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews. Barracuda Email Security Gateway is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Cisco Secure Email, Trend Micro Email Security and Check Point Anti-Spam and Email Security Software Blade, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail and Trend Micro Email Security. See our Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.