Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) designed to secure your organization's email from spam, phishing attacks, malware, and other threats. However, Microsoft EOP is a basic email filtering service included with most Microsoft 365 subscriptions, while Proofpoint is a third-party, advanced email security solution. They can also be considered complementary, with Proofpoint offering a more robust layer of protection on top of EOP's foundation.
The summary above is based on 152 interviews we conducted recently with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) users. To access the review's full transcripts, download our report.
"The product's most valuable feature is third-party integrations."
"It offers great security against malware and other threats."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"We can migrate seamlessly without any disruptions to our operations."
"The pre-set policies and configuration analyzer are the most valuable features."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The product protects against malware."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"It's very good at identifying threats."
"A one-stop shop for email protection"
"The solution is very user-friendly."
"I think the implementation could be more streamlined."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The solution needs to improve its backup."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"Some features, like encryption, are not available."
"The solution must improve the user experience."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"I would want better spear phishing protection in the essentials package."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"Proofpoint has a lot of false alarms."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"The initial setup is complex."
"The price could be improved."
"The solution could lower its price."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Microsoft Exchange Online Protection (EOP) vs. Proofpoint Email Protection report.
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