We compared Barracuda Email Security Gateway and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"The performance is good."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"Its backups are valuable."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"The solution is pretty straightforward to use and easy to set up."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"URL inspection works pretty well."
"Email security is the most valuable feature of the solution."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through."
"The deep scanning feature needs to be improved."
"False positives have given us issues."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"Barracuda Email Security Gateway should include ATP in the next release."
"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
"The solution should add automatic alerts to the mobile."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"The installation is not so straightforward."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"The filtering needs more flexibility."
"The detection rates are an area for improvement."
"While it's quick and easy, the initial setup could be more user-friendly."
"The solution is complex and not easy to use."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"I'd like to have better support from the product in the future."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 25 reviews. Barracuda Email Security Gateway is rated 8.0, while Mimecast Email Security is rated 8.0. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and IRONSCALES, whereas Mimecast Email Security is most compared with Microsoft Defender for Office 365, Abnormal Security, Microsoft Exchange Online Protection (EOP), Check Point Harmony Email & Collaboration and Egress Intelligent Email Security. See our Barracuda Email Security Gateway vs. Mimecast Email Security report.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.