We performed a comparison between Barracuda Web Security and Filtering and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"It is straightforward to deploy and manage."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"The support is fantastic."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"The solution is very simple to use and implement."
"It has been easy to understand and use the customization options provided by WebTitan."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"It doesn't allow adding DNS filtering for off-site clients."
"The price could be better."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"The solution’s customer support should be improved."
"Barracuda products are cheap."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
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Barracuda Web Security and Filtering is ranked 21st in Secure Web Gateways (SWG) with 10 reviews while TitanHQ WebTitan is ranked 11th in Secure Web Gateways (SWG) with 17 reviews. Barracuda Web Security and Filtering is rated 7.6, while TitanHQ WebTitan is rated 9.4. The top reviewer of Barracuda Web Security and Filtering writes "It comes with useful policy creation features but needs to improve its outdated tech and poor support". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Barracuda Web Security and Filtering is most compared with Forcepoint Secure Web Gateway and SonicWall CFS, whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Palo Alto Networks DNS Security. See our Barracuda Web Security and Filtering vs. TitanHQ WebTitan report.
See our list of best Secure Web Gateways (SWG) vendors and best Web Content Filtering vendors.
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