We performed a comparison between Barracuda Web Security and Filtering and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The support is fantastic."
"It is straightforward to deploy and manage."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"The solution is very simple to use and implement."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"Ability to send decrypted traffic to other security solutions for inspection."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud."
"Most valuable features are content filtering and monitoring."
"The solution provided our organization with easy and secure internet access."
"For the most part, the solution, when set up correctly, works fine."
"Forcepoint Secure Web Gateway does most of its job well, but I especially like its data security feature."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"The price could be better."
"It doesn't allow adding DNS filtering for off-site clients."
"Barracuda products are cheap."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"Our problem is that it's a virtual appliance and we're moving to a new platform and, for whatever reason, we can't move it as it is... When we were migrating our virtual machines from the old to the new system, we determined rather quickly that it wouldn't migrate over."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"The solution’s customer support should be improved."
"We have had latency issues."
"Reports in the sand-boxing, ease of deployment of sensors to ready to go server with one click of a button."
"Ease of use could be improved."
"Allow for faster exemption of websites or the ability to reclassify websites."
"Database synchronization failures"
"I have been in contact with technical support several times, and I am not happy with them."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
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Barracuda Web Security and Filtering is ranked 21st in Secure Web Gateways (SWG) with 10 reviews while Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews. Barracuda Web Security and Filtering is rated 7.6, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Barracuda Web Security and Filtering writes "It comes with useful policy creation features but needs to improve its outdated tech and poor support". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Barracuda Web Security and Filtering is most compared with SonicWall CFS and TitanHQ WebTitan, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Trend Micro Web Security. See our Barracuda Web Security and Filtering vs. Forcepoint Secure Web Gateway report.
See our list of best Secure Web Gateways (SWG) vendors and best Web Content Filtering vendors.
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